2027 UK Advanced Apprenticeship Programme: IT Analyst

Mott MacDonald; Newcastle upon Tyne; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Hybrid working policy

Job summary

Mott MacDonald is offering a 18‑month Level 6 Information Technology Apprenticeship in Newcastle. You’ll rotate through service desk, desktop services, infrastructure and security, and applications, gaining hands-on IT experience while you study for a national Level 3 qualification.

You’ll join a supportive team in our Newcastle office, with mentorship, a structured learning program, and opportunities to contribute to real projects across IT disciplines, including cybersecurity and cloud

Qualifications

• Requires A-levels or equivalent and willingness to undertake a degree apprenticeship (level 6).
• Candidate should have GCSE Maths and English (grade 4+).
• Interest in IT across service desk, desktop, infrastructure and applications roles.

Responsibilities

• Act as first point of contact for IT support.
• Assist with hardware, software and peripherals support.
• Maintain cloud-based compute and storage services and assist in incident response.
• Support software upgrades, scripting and maintenance; work with databases and PowerShell.
• Collaborate with development teams to roll out software upgrades.

Skills

IT support

PowerShell

PowerBI

Education

A-levels or equivalent

GCSE Maths & English

Tools

Deltek ERP suite

Job description

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2027 UK Advanced Apprenticeship Programme: IT Analyst

Location(s): Newcastle Upon Tyne, GB

Contract Type: Contract

Work Pattern: Full Time

Discipline: Information technology

Job Ref: 18090

These opportunities are for those who have A-levels or equivalent and looking to undertake a degree apprenticeship (level 6). We will close for applications on 15th January 2027.

Application process

• Application form
• Online strengths-based assessment

CVs and cover letters are not required as part of the application process. Candidates will be assessed through a single-stage strengths-based interview.

This opportunity is for our Newcastle office. The successful candidate will be enrolled onto the Information Communications Technician Apprenticeship with LearnTech. Candidates should live a commutable distance to our Newcastle office.

As part of our apprenticeship programme, we are proud to offer an exciting opportunity to join us as an Apprentice IT Analyst - a role designed to empower you, support your development, and help you shape a meaningful and impactful career in technology.

This is more than an apprenticeship. It’s a chance to contribute to work that matters, collaborate with diverse and talented teams, and see the real‑world impact of what you do every day.

Over approximately 18 months, you’ll gain hands‑on experience while completing structured learning that leads to a nationally recognised Level 3 qualification. Upon completion, your achievement will be recognised as meeting the professional competence standard for entry onto the BCS Register of IT Technicians - a milestone that celebrates your expertise and opens doors to future opportunities.

We’ll be with you every step of the way - supporting, encouraging, and championing your growth.

What You’ll Do

You’ll rotate across several areas of IT, building deep technical understanding, problem‑solving confidence, and a strong sense of purpose and teamwork.

Service Desk

• Act as a trusted and friendly first point of contact for employees needing IT support.
• Deliver excellent customer service shaped by empathy, respect, and clear communication.
• Build confidence across the organisation by helping resolve issues efficiently while supporting your colleagues’ productivity and wellbeing.

Desktop Services

• Support employees with their hardware, software, and peripherals.
• Understand business‑critical needs and elevate urgent issues responsibly to minimise disruption.
• Use your technical curiosity and collaborative skills to keep our people supported and connected.

Infrastructure & Security

• Assist with maintaining our cloud‑based compute and storage services, helping resolve incidents and implement changes.
• Carry out daily service checks and contribute to forward‑looking maintenance and upgrade schedules.
• Participate in cyber incident response, analysis, and remediation—helping protect our organisation and its people.
• Install and configure system components, including virtualised cloud elements.
• Follow security procedures with care and integrity, ensuring your work contributes to a safe and trusted digital environment.

Applications

• Support teams working with business and engineering applications, including elements of the Deltek ERP suite.
• Learn and apply ITIL best practice in your daily tasks.
• Run formal testing before updates or changes—helping ensure reliability, accuracy, and user trust.
• Work on software upgrades, installations, scripting, and maintenance.
• Gain exposure to the full software lifecycle, from writing scripts to supporting code maintenance.
• Query databases, write PowerShell scripts to automate support tasks, and use PowerBI to gather insights.
• Collaborate with development teams to help roll out software upgrades—learning and contributing along the way.

Policies & Professional Standards

• Operate in line with organisational policies, legislation, security requirements, ethical standards, and confidentiality expectations.
• Develop knowledge of important organisational accreditations such as ITIL Standards, ISO 27001, and Cyber Essentials+.
• Create and maintain documentation to a professional standard, ensuring clarity, compliance, and organisational trust.

Your Growth and Support

You are not expected to know everything from day one.

We’re committed to helping you build confidence and capability at a pace that works for you. You’ll be supported by teammates, mentors, and leaders who believe in your potential and want you to succeed.

We value diversity, wellbeing, and collaboration, and we celebrate every milestone - big or small - along your journey.

Occasional travel within the working day may be required, in addition to any travel linked to your apprenticeship learning.

Why This Apprenticeship Matters

By joining us, you’ll contribute to technology that empowers our people and strengthens the organisation. Your work will help keep systems secure, support important services, and enable colleagues to do their best work every day.

You’ll gain skills that matter - professionally, personally, and societally.

You’ll build connections that inspire. And you’ll help create solutions that make a meaningful impact.

Candidate Specification

To join us for an apprenticeship you must meet the eligibility requirements of the relevant training provider, we expect the successful candidate to have acheived GCSEs in Maths and English in grade 4 or above (or equivalent).

As well as the eligibility criteria detailed, above, we’re looking for someone who is:

• Enthusiastic about sustainability, social impact, and responsible business.
• A strong communicator with good interpersonal skills.
• Organised, proactive, and able to manage multiple tasks.
• Comfortable working both independently and as part of a team.
• Willing to learn and develop professionally through the apprenticeship programme.

UK Immigration

Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024.

Our ethos is to develop, train and retain our apprentices and therefore we are looking for a long‑term relationship with our apprentices. For this reason, we cannot accept applications from candidates who would be working under the Graduate visa route or other time‑limited visas, (irrespective of visa duration), due to their temporary nature and the requirement for sponsorship under the Skilled Worker route in future.

We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future - visas must cover the duration of the apprenticeship. Successful candidates need to have resided in the country they have applied to for at least three years.

AI Usage

At Mott MacDonald, we see the value AI can bring, but we take a people‑first approach to hiring. While AI tools can help candidates prepare and build confidence, every application and hiring decision is reviewed by our recruitment and hiring teams. We encourage the responsible use of AI while ensuring we get to know the real person behind the application.

Accessibility

We want you to feel supported and able to perform at your best throughout our recruitment process. If there is anything we can do to make applying or interviewing with us more accessible, please contact us at [e-mail] and we'll be happy to discuss how we can help.

An apprenticeship should be more than just a job. We know this and so do you. That’s why with our apprenticeship roles we aim to give you the experience and technical knowledge you need to progress your career. From the moment you join us, you’ll receive the training you need. You will be assigned a mentor, who will guide you to meet the objectives of your professional training needs. You will join our three‑year early careers soft skills development programme – Accelerating your Future, which is designed to give you the skills and tools necessary for a long‑lasting successful career here at Mott MacDonald.

Being part of Mott MacDonald means more than just work; there’s a huge range of fun and exciting things that you can get involved in.

From the moment you join us, you’ll have the opportunity to expand your social and professional network, whether it’s meeting other apprentices, graduates or joining forces with other members of staff from around the company at our annual sports day. Each of our offices have a sports and social committee which will give you the chance to be part of a variety of sports, social and charity events. We’re committed to promoting a strong culture of social responsibility and encourage our staff to play active roles in the local community.

It's worth noting that sports and social committees tend to vary from office to office, so as well as getting involved in what’s already on offer, don’t be afraid to suggest new events or initiatives that you think could be a great addition. It doesn’t stop there. From your first day, you’ll have access to Perks at Work, giving you discounts on cinema tickets, travel, utilities and much more, helping you make the most of our employee benefits.

At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well‑being, flexibility, and trust.

Equality, diversity, and inclusion

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

We offer some fantastic benefits including:

Financial wellbeing

• Biannual salary reviews: We believe hard work should be recognised and rewarded. To support your development and progression, you'll be eligible for salary reviews twice a year during your first three years with us, subject to successfully completing your probation period
• We match employee pension contributions between 4.5% and 7%.
• Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
• Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long‑term illness or injury.
• Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
• As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.

Employee Ownership

• Our employee ownership model means no external investors, just us, creating a culture of shared success.
• Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses.
• As your career grows, so does your stake, recognising your long‑term impact and contribution.
• Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future.
• For our senior roles you will have a direct pathway towards ownership from day one.

Health and wellbeing

• Private medical insurance for all UK colleagues.
• Health cash plan to support you with every day health costs and treatments.
• Access to Peppy, providing free support from menopause experts for all UK colleagues.
• A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
• Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

Lifestyle

• 33 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
• 10 days additional paid leave for Armed Forces Reservists and Cadet Force Adult Volunteers.
• Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
• Variety of employee saving schemes and discounts from high‑street retailers.

Enhanced family and carers leave

• Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
• Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
• Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.
• We offer policies and dedicated support to help military families balance service life with career and wellbeing.

Networks, communities, and social outcomes

• Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
• We are proud signatories of the Armed Forces Covenant and Gold Award holders in the MOD Employer Recognition Scheme, supported by our dedicated internal Armed Forces Network.