2027 Technical Publications & Product Training Apprentice - Level 3 Engineering and Manufacturing Support Technician

thales; Crawley; Hybrid; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Hybrid/flexible working options

Salary paid during apprenticeship (£24

Contributory Pension

Job summary

Thales is offering a 3-4 year Technical Publications & Product Training Apprentice programme in Crawley. You will study towards a Level 3 Engineering and Manufacturing Support Technician Apprenticeship while gaining real-world experience in engineering and publication services.

The role blends on-campus study with hands-on work, develops skills across electronics, mechanical, software engineering, and ILS, and leads toward a permanent role after completion.

Qualifications

• GCSEs: minimum five GCSEs at grades 9-4 in English and Maths.
• You will study towards a Level 3 Engineering and Manufacturing Support Technician Apprenticeship.
• Relevant BTEC, HNC, HND or degree holders are not eligible for this apprenticeship.

Responsibilities

• Develop engineering knowledge and skills within the Technical Publications and Training Services department.
• Build technical expertise through a combination of on-the-job training and academic study.
• Support the team with service-engineering activities.
• Ensure work is delivered to deadlines and within budget.
• Perform tasks professionally, within your competence level, and under supervision.

Education

Level 3 Engineering and Manufacturing Support Technician Apprenticeship

Job description

Location: Crawley, United Kingdom

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.

2027 Technical Publications & Product Training Apprentice - Level 3 Engineering and Manufacturing Support Technician

Start Date: 06 September 2027

Salary: £24,000 per annum

Employee type: Permanent

Location: Crawley

Working Schedule: Monday - Friday, 37 hours a week (8 hours Monday - Thursday, 5 hours Friday)

Turn your curiosity into a career. If you're passionate about engineering, eager to learn, and looking for an apprenticeship that combines academic study with exciting on-the-job experience, we'd love to hear from you.

Benefits of the programme:

• Earn a salary while studying for your qualification
• Gain hands-on experience in a real engineering environment
• Receive job-specific training and development
• Achieve a recognised engineering qualification
• Secure a permanent role from the start of your apprenticeship
• Have your tuition fees fully paid

About the Role

As a Technical Publications & Product Training Apprentice, you will develop the technical knowledge, practical skills and professional behaviours needed to become a confident and capable engineer.

Your responsibilities may include:

• Develop engineering knowledge and skills within the Technical Publications and Training Services department.
• Build technical expertise through a combination of on-the-job training and academic study.
• Support the team with service-engineering activities.
• Ensure work is delivered to deadlines and within budget.
• Perform tasks professionally, within your competence level, and under supervision.
• Adhere to relevant specifications, standards, and Thales documentation processes.

What You Will Learn

• Developing engineering knowledge across electronic, mechanical, software engineering, and Integrated Logistics Support (ILS)
• Understanding the key techniques and technologies used in designing and implementing Thales products
• Learning about the bid process
• Verifying maintenance and operating procedures by assessing hardware and software equipment
• Reading and interpreting engineering CAD models, drawings, and specifications
• Developing additional media skills, including video editing, drones, and AI tools
• Understanding the different disciplines within the Services function and how equipment is designed with supportability in mind
• Building knowledge of and using Services tooling and software packages
• Learning and maintaining knowledge of current industry standards across service disciplines
• Supporting the UK Armed Forces and the MOD to develop and maintain cutting-edge publications, training tools, methods, and media
• Specialise within Technical Publications & Training Services:
  • Technical Publications development and generation, including online help
  • Technical Publications authoring and illustrating
  • Training Needs Analysis
  • Product Training Courseware development, including online e-learning
  • Face-to-face training delivery
  • Media skills

Apprenticeship Programme

This is a 3-4-year programme delivered in partnership with an external West Sussex based provider. You will study towards a Level 3 Engineering and Manufacturing Support Technician Apprenticeship, delivered via a blended learning model of on-campus delivery and self-directed learning activities. You will be able to apply your classroom learning back into the workplace, whilst working on real-world projects alongside Thales experts.

Please note that anyone with a relevant BTEC, HNC, HND or degree will not be eligible.

Entry Requirements

Minimum of five GCSEs at Grade 9-4 (A-C) in English and Maths

Benefits

• Competitive salary of £24,000 per annum
• Performance-related pay uplifts
• Holiday entitlement of 201 hours a year (plus a company day and bank holidays)
• Contributory Company Pension
• Health Care Cash Plan
• Hybrid/flexible working options
• Employee assistance programme
• Learning and development support
• Employee discounts and wellbeing initiatives
• Life Cover
• 80 Hours Volunteering per year (first two years)