2025 – People – Process Automation Specialist – Bangkok-based (Relocation Provided)

Agoda; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in travel technology seeks an Automation Specialist to design and maintain scalable automation solutions. This role involves analyzing business processes, developing automation scripts in Python, and ensuring operational excellence. The position is based in Bangkok, with relocation support for international hires.

Qualifications

• 3+ years of experience in automation.
• Proficient in Python for building automation scripts.

Responsibilities

• Conduct thorough analysis of existing business processes.
• Design, develop, implement, and test automation solutions.

Skills

Python

Problem Solving

Analytical Skills

Tools

Power Automate

SQL

APIs

Job description

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel

We believe travel allows people to enjoy, learn, and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding, and happiness. We are a skillful, driven, and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

About The Team

The People Team is dedicated to finding top talent worldwide and fostering an open, collaborative workplace. We prioritize diversity, equal opportunity, and employee growth through onboarding support, learning programs, and exceptional benefits, ensuring our team stays strong, healthy, and happy. As drivers of positive change, we play a vital role in shaping the Agoda experience.

The Opportunity

As an Automation Specialist in the People Data and Automation team (PDA), you will be instrumental in designing, building, and maintaining scalable automation solutions. With 3+ years of experience, you’ll help create opportunities to upskill our workforce and focus on delivering strategic initiatives by streamlining processes and driving efficiency.

This is a Bangkok-based position; relocation support will be provided for international hires.

In this role, you'll get to:

1. Process Analysis: Conduct thorough analysis of existing business processes to identify opportunities for automation.
2. Develop Automation: Design, develop, implement, and test automation solutions to ensure alignment with business objectives, technical requirements, and quality standards, while driving operational excellence through continuous improvement and adherence to best practices.

What You’ll Need To Succeed

• Proficient in Python for building automation scripts
• Experience with Power Platforms (e.g., Power Automate flow/desktop, Power Apps)
• Understanding of databases, SQL, APIs, and system integrations
• Excellent problem-solving and analytical skills to analyze business processes and identify automation opportunities

It’s Great If You Have

• Experience with Generative AI platforms
• Experience with OCR tools

Additional Information

#4#IT, Bangkok, Hong Kong, London, Melbourne, Berlin, Copenhagen, Seoul, Tokyo, Jakarta, Manila, Singapore, Kuala Lumpur, Hanoi, Milan, Rome, Naples, Turin, Palermo, Venice, Florence, Bologna, Gurugram, Gurgaon, Hyderabad, Mumbai

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file for future vacancies, and you can request to have your details removed at any time. For more details, please read our privacy policy.

To all recruitment agencies: Agoda does not accept third-party resumes. Please do not send resumes to our jobs email, Agoda employees, or any other organizational location. Agoda is not responsible for any fees related to unsolicited resumes.