[2025] LOA - UKI - Visual Merchandising Manager, LUXE

L'oreal Usa; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company in luxury beauty is seeking a Visual Merchandising Manager in London. You will lead visual initiatives to enhance brand image and customer experiences in-store. Responsibilities include project management, in-store activations, and collaborating with suppliers to achieve retail excellence.

Benefits

Discounts on products

Private medical and dental insurance

Enhanced family leave

Learning and development opportunities

Mental health support

Qualifications

• Proven experience in visual merchandising.
• Ability to manage and prioritize multiple projects.
• Strong aesthetic sense and understanding of brand essence.

Responsibilities

• Manage in-store visual merchandising initiatives.
• Coordinate logistics for new store openings.
• Maintain key VM databases and budget management.

Skills

Teamwork

Communication

Business Acumen

Attention to Detail

Creativity

Tools

SketchUp

Photoshop

Illustrator

Job description

I am a VISUAL MERCHANDISING MANAGER with proven experience and successes in the same or similar field. I strategically lead visual merchandising initiatives to achieve retail excellence in-store, creating customer-centric experiences that enhance the brand image of LUXE. I strive for exceptional performance and always deliver excellent results.

A DAY IN THE LIFE

1. POE (Point of Experience) Support: Manage the implementation of in-store activations. Ensure that the brand's image standards/guidelines are met and that O+O customer experiences seamlessly link to each other.
2. New Stores & Refits: Modify POS navigation to align with brand strategy. Coordinate logistics for new store openings and refurbishments, including ordering POS, testers, and visuals.
3. Building & Maintaining Key VM Databases: Ensure the lightbox database and VM counter master plan are always up to date.
4. VM calendar: Strategically manage the VM calendar, including lightbox and visual calendar. Communicate POS OCDs (On Counter Dates) and provide updates for each launch.
5. Excellence: Challenge the status quo to deliver the best experience for UK customers.
6. Project management: Effectively manage projects and budgets, maintaining a cost-conscious mindset.
7. Foster strong relationships with suppliers: Ensure correct installation of animations and timely updates for all stores.
8. Control and manage VM costs: For both brands, preventing overspending in accordance with Group guidelines. Supported by the RDVM Analyst and guided by the Head of VM.

WHO YOU ARE

• Collaborative mindset, emphasizing teamwork
• Excellent communication and stakeholder management skills
• Extensive experience in VM with a proven track record of successful implementation
• Strong business acumen and understanding of retail dynamics
• Self-motivation and a drive to accomplish tasks efficiently
• Ability to prioritize, work independently, and achieve objectives without constant supervision
• A keen eye for detail and appreciation for the brand's essence
• Vision and ability to challenge existing norms and guidelines from DMI
• Comprehensive understanding of the brand and its commercial priorities
• Creative mindset with the ability to understand and question design concepts
• Proficiency in design tools such as SketchUp, Photoshop, Illustrator, etc.
• Capability to assess and analyze competitors' achievements
• Passion for beauty with a strong aesthetic sense

MY CORE KPIs ARE:

• Align installation timelines with the brand calendar.
  - Key Result: Achieve 100% adherence to the brand launches and openings
• Ensure effective management of ppp budget.
  - Key Result: Maintain a consistent and flat ppp budget
• Promote sustainability practices within the organization.
  - Key Result: Achieve a sustainability score of 100% by implementing and maintaining sustainable initiatives.
• Guarantee the Excellence score related to the Filed merch team.
  - Key result: 80% all doors

WHAT WE OFFER

Our industry-leading, award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options, and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's, and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritize what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!

WHO WE ARE

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry leader with €29 billion in consolidated sales. We solve complex challenges at scale while staying committed to making the world a more inclusive and sustainable place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio includes 26 brands, 17 of which are global, such as Lancôme, Yves Saint Laurent, and Giorgio Armani. Thanks to our strong, balanced, and complementary portfolio, as well as our talented team of experts, we are perfectly equipped to meet the endless and all-encompassing demands of luxury consumers worldwide.

HOW WE RECRUIT

At L’Oréal, we pride ourselves on creating a diverse, equitable, and inclusive environment where everyone is welcome and valued. We are committed to inclusive employment practices regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition, disability, or any other protected status. We welcome different backgrounds, experiences, personalities, and perspectives because the beauty in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

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