2 x Part-time Receptionists at GP Practice- St Thomas Medical Group

NHS; Exeter; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare practice in Exeter is seeking 2 part-time receptionists to support their busy team. Ideal candidates will have strong communication skills and the ability to work under pressure. The roles include covering the reception desk, answering telephone queries, and providing admin support. Competitive pay starting at £12.21/hour with opportunities for growth. Join a friendly and supportive environment where you can thrive.

Benefits

5 weeks holiday (inclusive of bank holidays)

Ongoing training and development opportunities

Qualifications

• Experience of working in a Customer Facing Role.
• Experience of Telephone work.
• Ability to Prioritise and work on own initiative.

Responsibilities

• Covering of the Reception Desk and dealing with the general public.
• Answering of telephone queries.
• Providing admin support to all clinicians.

Skills

Excellent communication skills

Ability to work under pressure

Teamwork

Job description

2 x Part-time Receptionists at GP Practice- St Thomas Medical Group

St Thomas Medical Group is the 2nd largest practice in Devon, forward thinking, innovative and outward-facing, looking for an enthusiastic, skilled and motivated individual to help us diversify the workforce of our organisation.

With an excellent, supportive team of GPs, Clinical, Allied Health Care professionals, Administrative and Reception staff operating out of purpose-built surgeries.

We have 11 Partners, 35 Salaried GPs, 24 Nurses, 6 ANPs, 4 Paramedics, Social Prescribers, First Contact Physios and are looking for the right candidate to further enhance this team.

Due to the Promotion of 2 Receptionists into our scheduling team we now have 2 part-time reception posts available.

One Post is Monday and Wednesday 8.30am-5pm/6.30pm -one of the days will be a late finish.

One Post in Tuesday and Friday 8.30am-5pm/6.30pm -one of the days will be a late finish.

If you feel you are the right candidate please send us your CV

STMG

Main duties of the job

This is a busy and varied post needing excellentcommunication skills, ability to work under pressure and the confidence tointeract with patients and clinical staff.The successful candidate will need to possess excellent communicationand listening skills and the ability to prioritise work. Dealing with patients, medical information, astrict understanding of patient confidentiality is an essential part of therole.

Duties to include

Covering of the Reception Deskand dealing with the general public

Monitoring of email accountsreceived from patients and clinicians

Answering of telephone queries andcalling out to patients

Working as part of a team toprovide admin support to all clinicians and other members of staff

Handling requests forinformation from outside agencies.

From time to time you may be required to work from othersurgeries within St Thomas Medical Group.

About us

Join Our Team at St Thomas!

St Thomas is a fantastic place to work friendly, supportive, and full of team spirit. Youll be part of a fun and welcoming environment with great opportunities to develop your skills and grow in your career.

We offer excellent benefits, including:

5 weeks holiday (inclusive of bank holidays)

Ongoing training and development opportunities

If youre looking for a workplace where you can feel valued and thrive, St Thomas could be the perfect fit for you!

Job responsibilities

See attached word document for a current and up to date job description. We will also discuss full details at interview, if you would like to visit the practice pre-interview please contact Natalie Rogers to arrange this thank you STMG.

Person Specification

Qualifications

• Experience of working in a Customer Facing Role.
• Experience of Telephone work
• Ability to Prioritise and work on own initiative.
• Experience of working in General Practice or NHS is desirable but not essential.

£12.21 an hourAfter Probation rising to £12.37 per hour