2 month Fixed Term IT Support Analyst

Eligo Recruitment; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A recruitment agency in London is seeking an IT Support Analyst to handle IT issues across the company. This role involves configuring devices, onboarding new starters, and supporting tools like Office 365. The ideal candidate has over a year of IT support experience, expertise in Mac and Windows environments, and a positive attitude toward problem-solving. This position offers a creative work environment and opportunities for growth.

Benefits

Creative environment

Hands-on experience with cutting-edge tech

Collaborative and fun team

Qualifications

• 1+ year of IT support experience or equivalent qualification.
• Strong knowledge of Mac OS and Windows 10.
• Ability to use remote support tools like TeamViewer and RDP.

Responsibilities

• Be the first line of defense for IT and communications issues.
• Configure and deploy Macs, PCs, and mobile devices.
• Onboard new starters and support tools like Office 365.

Skills

IT support experience

Mac OS + Windows 10 knowledge

Troubleshooting skills

Familiarity with remote support tools

Office 365 admin

Tools

Jamf

Intune

Microsoft Office 2016+

FreshService

Job description

IT Support Analyst - macOS and Jamf (1st/2nd Line)Central London - 2 month fixed term PAYE contract Full-Time

Are you between roles or looking for a short term contract?

Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly!

We’re looking for a tech-savvy problem-solver who can keep calm under pressure, loves a challenge, and has a can-do attitude. You’ll be the friendly face (and voice) behind the magic that keeps our team connected, creative, and productive.

What You’ll Be Doing

• Be the first line of defence – tackling IT and comms issues company-wide.
• Keep our ticketing system (FreshService) in check, resolving issues or escalating when needed.
• Configure and deploy Macs, PCs, laptops, mobiles, and tablets – basically, you’ll make tech happen!
• Onboard new starters like a pro, delivering a first-class experience.
• Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems.
• Manage shared IT resources, coordinate repairs, and keep our assets and licenses in order.
• Get involved in projects, office moves, inductions, and training – no two days are the same!

What We’re Looking For

• 1+ year of IT support experience (or equivalent qualification).
• Mac OS + Windows 10 wizardry, Microsoft Office 2016+, and a knack for troubleshooting.
• Familiarity with remote support tools (TeamViewer, ARD, RDP), Office 365 admin, and Teams.
• Bonus points for experience with Jamf, Intune, and mobile device management.
• Calm, positive, and resourceful – with a genuine appetite to learn and grow.

Perks of the Job

• A vibrant, creative environment where ideas thrive.
• Hands-on experience with cutting-edge tech.
• A team that values collaboration, curiosity, and a sense of humor.

Sound like your kind of role? Send your CV andshow us why you’d be perfect!


Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.