1st Line Support Technician (Nights)

GXO Logistics; Crick; On-site; GBP 28,000; Full time

Job summary

GXO Logistics recherche un 1st Line Support Technician pour rejoindre son équipe à Crick. Vous serez responsable du support technique en IT, garantissant le bon fonctionnement des systèmes matériels et logiciels. Offrant un salaire compétitif et divers avantages, cette position est idéale pour un professionnel souhaitant progresser dans sa carrière IT.

Benefits

20 jours de congé annuel

Assurances dentaires flexibles

Plan de retraite parrainé par l'entreprise

Service de GP en ligne 24/7

Programme d'assistance allant au-delà des attentes

Accès à la plateforme MyBenefits avec réductions

Qualifications

• Expérience des systèmes IT, idéalement dans un environnement logistique.
• Capacité à travailler de manière autonome en montrant de l'initiative.
• Prise de responsabilité pour ses propres processus et charge de travail.

Responsibilities

• Support de première ligne pour les problèmes matériels et logiciels de l'IT.
• Maintenance de l'inventaire matériel en assurant l'intégrité des données.
• Travailler avec les parties appropriées pour fournir des solutions aux problèmes.

Skills

Problem-solving

Analytic skills

IT systems experience

Initiative

Job description

Are you an IT Support Technician looking to take the next step in your career? Are you at the begninning of your IT career and looking to develop and grow your skills? Are you ready for a new and exciting challenge in a dynamic and fast-paced environment? If so, we have the perfect opportunity for you!

Here at GXO, we are looking fora 1st Line Support Technicianto join our growing team in Crick. In this role, you will be responsible for ensuring that all systems, both hardware and software, operate smoothly and efficiently. You will also work to quickly resolve any system issues to minimize downtime.

This is a full-time, permanent position working a 4-on-4-off shift pattern, covering 19:00 till 07:00.

Pay, benefits and more:

We’re looking to offer a salary of up to £28,000 per annum and 20 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Responsible for the physical appearance and safety of the working environment
• First line support for IT hardware, software, network and operating system problems and WMS queries relative to all process areas
• Work with appropriate parties to provide solutions to team issues taking account of the appropriate policies and ethical practice
• Maintain the hardware inventory ensuring currency of information and complete data integrity

What you need to succeed at GXO:

• IT systems experience, ideally within a logistics/warehouse environment
• Ability to work individually showing initiative
• Takes ownership of processes and responsibility for own workload
• Problem-solving and analytic skills

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.