1st Line IT Support Technician - London

We have partnered with a well-established firm in London that is looking to employ a driven and experienced 1^st Line IT Support Technician to join their outstanding IT team. This role offers the opportunity for a productive individual to thrive and enjoy benefits such as a generous starting salary and hybrid working arrangements.

The ideal candidate should have approximately 1 year of experience in 1^st Line IT support within a professional services environment, and be familiar with Windows 10, Office 365, and Microsoft Edge. You must be hardworking and eager to apply your expertise to new challenges.

Key responsibilities include:

1. Providing support for all company computer software and hardware.
2. Responding promptly to user support requests.
3. Logging and documenting all support calls.
4. Escalating support requests to the appropriate personnel when necessary.

This is a fantastic opportunity to join a forward-thinking firm and further develop your career. Get in touch now to find out more!