1st Line IT Support Enginer

Solvit; Rugby; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading company in the Rugby area is seeking a 1st Line IT Engineer for an office-based position. This role involves providing 1st line IT support, troubleshooting various issues, and assisting users directly. Ideal candidates will have some IT experience, a CompTIA A+ certification, and be fluent in English. Attractive salary range and career advancement opportunities are available.

Benefits

Overtime paid at enhanced rate

Support from IT manager

Career ladder opportunities

Qualifications

• Experience in 1st line support.
• Fluent in written and spoken English.
• Understanding of Active Directory.

Responsibilities

• Provide 1st line support to users.
• Use a ticketing system for troubleshooting.
• Assist with hardware setup and connectivity issues.

Skills

Troubleshooting

Communication

Customer Service

Education

CompTIA A+

Tools

Zendesk

ServiceNow

Job description

1st Line IT Engineer

Rugby

0800 - 1700 Mon - Fri

£27K- £28K (depending On Experience)

PLEASE READ THE JOB BEFORE APPLY - DON'T JUST SEE "IT" AND ASSUME ITS REMOTE. THIS IS STRICTLY FULL TIME AND ITS STRICTLY OFFICE BASED - SORRY BUT WE ARE NOT LOOKING FOR GRADUATES OR STUDENTS.

We are looking for new 1st Line Support Engineer to take on an office-based role within a busy factory in the Rugby area.

This is a role where you provide 1st line support to users with the company. This will involve using a ticketing system such as Zendesk or ServiceNow, troubleshooting printer or any connectivity issues, helping set up hardware, monitors systems and speaking to users either on the phone or in person.

It's a nice role for someone who has some IT work experience (ideally within. 1st line support), their CompTIA A+ and some understanding of active directory.

Due to the nature of the role, you need to be fluent in written / spoken English, easy to get along with and have fully right to work in the UK without any restrictions.

This Role Offers You

• £27K - £28K (depending on level of Tier 1 experience)
• Lots of support from a great IT manager.
• No micromanagement.
• Overtime paid at an enhanced rate.
• A nice career ladder to climb.
  
  

APPLY NOW

If you feel that this is the perfect role, you have the skills needed then please apply now. Just pick up the phone and call Scott Saunders @ SolviT Recruitment NOW on

#WeCanSolviT

IND1