1st Line Cloud Services Technician

Spectrum IT Recruitment; Fareham; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

A leading cloud solutions provider in Fareham is seeking a passionate 1st Line Support Technician. This role offers a competitive salary of up to £25,000 and includes hybrid working, exceptional training, career progression, and opportunities for Microsoft certification. Join an award-winning team dedicated to your growth in IT.

Benefits

Hybrid working

1st-class training

Clear career progression

Microsoft certifications opportunities

Continuous training

Qualifications

• BTEC Level 3 in IT or equivalent, CompTIA A+, or ICT Degree.
• 12 months of experience in a similar role acceptable.

Responsibilities

• Provide 1st line support for technical issues.
• Troubleshoot and resolve user issues with Microsoft Office 365.
• Enhance skills through continuous training and mentorship.

Skills

Microsoft skills

Technical troubleshooting

Communication

Analytical skills

Education

BTEC Level 3 in IT

CompTIA A+

MTA's in infrastructure

ICT Degree

12 months experience in a similar role

Job description

1st Line Support Technician - Fareham - Up to 25,000
Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your development? Look no further!
Our client, one of the UK's leading cloud solutions providers and a Microsoft Gold Partner is searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with:

• A competitive starting salary of up to 25k.
• Hybrid working - 2 days a week from home.
• 1st-class training and ongoing mentorship.
• Clear career progression and future growth opportunities.
• Hands-on experience with cutting-edge technology.
• Opportunities to gain Microsoft certifications.
• Continuous training to enhance your skills and knowledge.

Required Education:

• BTEC Level 3 in IT or equivalent (e.g., Apprenticeship).
• OR CompTIA A+ and MTA's in infrastructure.
• OR ICT Degree.
• OR 12 months of experience in a similar role.

Skillset:

• Competent PC user with strong Microsoft skills.
• Working knowledge of Microsoft Office 365.
• Aptitude for technical troubleshooting.
• Clear and strong communication skills.
• Ability to analyse and investigate issues.

To apply for this position, please email your CV to (url removed) or call him on (phone number removed) or simply click Apply now!

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.