1887-R - Student Support Officer - 36 hours per week, 39 weeks per year to cover term times

Harrow College; Uxbridge; On-site; GBP 23,000 - 26,000; Full time

Job summary

Harrow College is seeking a Student Support Officer to provide essential non-academic support to students. This full-time position, based on the Uxbridge and Hayes campuses, focuses on assessing student needs and coordinating activities to foster a supportive learning environment. Candidates should have relevant experience and demonstrate strong interpersonal skills, with a commitment to safeguarding students.

Qualifications

• Experience working with young people aged 16+.
• Good listening skills and ability to engage effectively.
• Understanding of Equality, Diversity, and Safeguarding.

Responsibilities

• Assess and offer support to students on various issues.
• Coordinate student activities and events.
• Refer students to external agencies when necessary.

Skills

Communication

Interpersonal Skills

Teamwork

Job description

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Student Support Officer - 36 hours per week, 39 weeks per year to cover term times

Information and Guidance inc. Student Services (UC)

Location: Uxbridge/Hayes Salary: £23,765 to £25,872 Actual salary for 36 hours per week, 39 weeks per year

Post Type: Full Time Term Time

Release Date: Tuesday 10 June 2025

Closing Date: Sunday 22 June 2025

Interview Date: To be confirmed

Reference: 1887-R

Student Support is a key service area in the College offering non-academic support and advice to students. This could include help with housing, benefits, health and well-being, relationship difficulties, and other issues affecting students’ learning.

In this varied role, you would assess and offer support to students, referring to external agencies when necessary, including support for vulnerable students, those with mental health issues, Children who are Looked After (CLA), and those identified as ‘at risk’. You would also coordinate student activities and events with the Student Council, Student Executive Committee, and Tutor Reps.

You need experience working with young people aged 16+ in an informal, supportive capacity. You should engage effectively with learners from diverse backgrounds, positively influence young people, demonstrate good listening and interpersonal skills, and work independently. Being a team player with a strong understanding of Equality, Diversity, and Safeguarding is essential. Willingness to work on both Uxbridge and Hayes campuses is required.

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Equal Opportunities

HRUC is an equal opportunities employer, encouraging applications from all, regardless of disability, race, gender, age, sexual orientation, transsexual or gender reassignment, marital or civil partnership, religion/faith, or pregnancy and maternity leave.

Disclosure and Barring Service checks

HRUC (Harrow, Richmond & Uxbridge Colleges) is committed to safeguarding and promoting the welfare of young people and vulnerable adults. All staff must share this commitment. Pre-employment checks, including an Enhanced Disclosure and Barring check, will be carried out for successful candidates.

References are not disclosed to candidates as per policy.