18+ PART TIME - Dining Area Staff - PCL Donegall Place

TN United Kingdom; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to be the welcoming face of their restaurant. In this dynamic role, you will engage with customers, ensuring their needs are met while maintaining a clean and inviting atmosphere. The position requires a friendly demeanor, effective communication skills, and the ability to thrive in a fast-paced environment. With a commitment to core values such as inclusion and community, this role offers a unique opportunity to contribute to a positive dining experience. If you have a genuine smile and a passion for customer service, this position is perfect for you.

Benefits

Urlaubsvergütung

Dienstpreise

Essenszulage

Mitarbeiterrabatte

Qualifications

• Erfahrung im Kundenservice ist von Vorteil.
• Starke Kommunikationsfähigkeiten sind erforderlich.

Responsibilities

• Begrüßen und betreuen Sie die Kunden in der Restaurantumgebung.
• Sicherstellen von Sauberkeit und Ordnung in den Kundenbereichen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Teamarbeit

Aufmerksamkeit für Details

Job description

Social network you want to login/join with:

Client:

Location:

Belfast, United Kingdom

Job Category:

Hospitality

EU work permit required:

Yes

Job Reference:

b9ace0cfa2ff

Job Views:

1

Posted:

24.03.2025

Expiry Date:

08.05.2025

Job Description:

Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.

Pay rates:

18+ - £11.62 per hour

In the Donegall Place store, we have customer care shifts starting from:

Sun-Thurs - 6am with a latest finish of 2am

Fri-Sat - 6am-6am

The maximum shift length is 8-9 hours.

Any hours worked between 12am-6am will be paid an additional £1 per hour on top of your regular rate.