1689 - Receptionist/Clerical Officer

Integrated Care System; Barnsley; On-site; GBP 21,000 - 25,000; Part time

Job summary

A regional healthcare provider in Barnsley is seeking an enthusiastic member of staff for a fixed term/secondment role in admin and clerical support. You will manage reception duties, maintain appointment systems, and interact with the public. The ideal candidate should have strong communication skills, relevant qualifications, and a commitment to professionalism. This is a part-time position with a focus on patient-centered care.

Qualifications

• Knowledge of health and safety.
• Knowledge of confidentiality.
• Experience of face to face contact with the general public.
• Reception experience.

Responsibilities

• Responsible for reception duties for therapy and outpatient services.
• Maintain an efficient and effective appointment system.
• Deal with enquiries and provide information to the general public.

Skills

Ability to work on own initiative

Ability to prioritise work load

Ability to manage time effectively

Excellent verbal/telephone communication skills

Education

Minimum of 3 grade 9 - 4 GCSEs or relevant equivalent knowledge/experience

ECDL in computing

Job description

22.5 hours per week fixed term/secondment opportunity until 31st March 2027.We are looking for an enthusiastic member of staff to joinour admin and clerical team supporting our Orthotics, Physiotherapy, Occupationaltherapy, Dietetics, Speech and language therapy departments. You will offer a person-centered approachthrough offering a full range of reception, administrative and clerical dutiesthat supports the efficient and effective of running of the therapy and outpatientdepartment at Barnsley Hospital NHS Foundation Trust.

Main duties of the job

You will maintaina high level of professionalism whilst responsible for reception duties for ourtherapy and outpatient services at BHNFT. You will be dealing with enquiriesand providing information to the general public both face to face and over thetelephone.

Youwill be responsible for maintaining an efficient and effective appointmentsystem for several out-patient therapy areas, including, booking, cancellingand re-arranging appointments, recording patient referrals and using ourdigital systems.

About us

Wereserve the right to close positions early

BarnsleyHospital NHS Foundation Trust is a high performing Trust, currently ratedGood by the Care Quality Commission (CQC) and achieving significant progressin the delivery of our strategic objectives, including our ambition to be thebest Place to Work

We scored bestin the country in the most recent NHS Staff Survey for teamwork, compassionateleadership, and supporting work/life balance. In 2024's survey, the Trust alsoscored above average in every theme of the NHS People Promise the promise NHS colleagues make toeach other to improve the experience of working in the NHS for everyone

We are proud ofthe commitment of our colleagues to ensuring a strong and sustainable futureand our organisation is highly valued by our local communities

There has neverbeen a better time to join Barnsley Hospital. It is moving at pace and a wecan do this attitude is evident right through the organisation

BarnsleyHospital NHS FT is committed to promoting equality of opportunityand fair treatment to all applicants

Forindividuals who may require sponsorship under the skilled worker or health& care visa route please use the link on the right hand side of the advertto check your eligibility, please note that band 2 and 3 entry roles are nolonger eligible for sponsorship

Thecost of the DBS (criminal records check) for Band 6 and above roles will onlybe met by the successful candidate(s) through salary deduction

Job responsibilities

Please refer to the attachedJob Description and Person Specification for full details of the role andresponsibilities.

SupportingDocuments

Please refer to thevalues-based recruitment guidance and associated documentation.

Person Specification

Knowledge and Awareness

• Knowledge of health and safety
• Knowledge of confidentiality
• NHS Plan

Skills and Abilities

• Ability to work on own initiative
• Ability to prioritise work load
• Ability to manage your time effectively and efficiently
• Ability to display sensitivity and tact at all times

Qualifications

• Minimum of 3 grade 9 4 GCSEs or relevant equivalent knowledge/experience
• ECDL in computing
• In around 100 words please describe what Equality & Diversity means to you and why they are important.
• In around 100 words please describe how you contribute to a well-functioning team?

Experience

• Experience of face to face contact with the general public
• Reception Experience
• Excellent verbal/telephone communication skills
• Previous Acute Trust NHS experience in this area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.