1437530 Customer Delivery Architect - USAF

Cisco Systems, Inc.; Malvern; On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Customer Delivery Consulting Architect, where you'll play a pivotal role in supporting Department of Defense networks. This exciting position requires expertise in Cisco solutions, including Enterprise Networking and Automation, to enhance customer operations. You will be the trusted advisor, collaborating with clients to innovate and optimize their networks. If you have a passion for technology and a commitment to excellence, this is your chance to make a significant impact in a dynamic environment that values diversity and inclusion.

Benefits

Dedicated paid time off to volunteer

Flexible working environment

Employee resource organizations

Learning and development opportunities

Qualifications

• 2+ years of large-enterprise architecture consulting experience.
• Proven ability in Cisco enterprise networking and security.

Responsibilities

• Support DoD owned networks with innovative Cisco solutions.
• Align and drive focused work with customers' business strategies.

Skills

Cisco enterprise networking

Routing and Switching

Security

Collaboration

Software programmability

Automation

Orchestration

Virtualization

Crisis management

Customer rapport skills

Education

Cisco Certified Network Administrator (CCIE)

Cisco Certified Networking Professional (CCNP)

Tools

Cisco Analytics

SDWAN

DNAC

SDA

Job description

The application window is expected to close on: 5/28/2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have a current US Government TS/SCI Security Clearance.

Must be within driving distance of Fulton, MD.

Meet the Team

Our Consulting Engineers are an essential part of the Customer Experience (CX) team delivering Business Critical Services to our customers! We combine the power of Cisco Analytics and knowledge with outstanding technical expertise and consulting (that's you) to drive value, innovation, and adoption in our customer's network. We help them to reduce risk, drive innovation, and enhance their network to meet business objectives. We are the trusted advisor, helping the customer understand their network, reduce risks, and take advantage of the technology. We work closely with Cisco Engineering to advocate for innovation for our customer and as a liaison, share what is coming with our customers to help them be the groundbreakers of technology.

Your Impact

This position requires a Customer Delivery Consulting Architect to support DoD owned networks with innovative Cisco solutions in Enterprise Networking, Automation, Core Routing/Switching, and Wireless. We are "Cisco's Face to the Customer," working in a fast-paced, high-impact environment as a critical contributor to the Cisco/Client team. Customer Delivery Architects align and drive focused work with customers' business strategies and objectives. Apply to join our Department of the Air Force team!

Minimum Qualifications:

* Current TS/SCI Security Clearance.
* Proven ability and deep understanding of Cisco enterprise networking to include: Routing and Switching, Security and Collaboration.
* Cisco Certified Network Administrator (CCIE), multiple Cisco Certified Networking Professional (CCNP) or relevant skills (Security).
* 2+ years of large-enterprise architecture consulting experience as an architect or tech leader; large scale enterprise design and deployment experience.
* Ability to travel to customer sites CONUS up to 30%.

Preferred Qualifications:

* Deep understanding of Enterprise Networks, Unified Communications, and Security technologies.
* Experience with software programmability, automation, orchestration and/or virtualization.
* 10+ years with the Department of Air Force IT and/or cyber solutions
* The ability to demonstrate, lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of network issues.
* Ability to provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners.
* Leverage good communication, consulting and customer rapport skills to build relationships.
* Be experienced with Data Center, Collaboration, Security or Enterprise Technologies (SDWAN, DNAC, SDA).

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

*LI-VL1

#CJ