13449- Administrator

University of Edinburgh; City of Edinburgh; On-site; GBP 26,000 - 29,000; Full time

Job summary

A higher education institution in Edinburgh is seeking an enthusiastic individual for a full-time administrative support role within the Student Counselling Service. You will manage clinical appointments, serve as the primary contact for student queries, and assist a dedicated team. Ideal candidates will have strong IT and communication skills, and experience in a similar office setting. This is a permanent position with a salary range of £26,093 to £28,778 per annum.

Qualifications

• Fully proficient in the Microsoft Office suite.
• Experience in a similar office environment.
• Positive and tactful communication skills.

Responsibilities

• Allocate and manage clinical appointments.
• Act as the first point of contact for all counselling queries.
• Support a busy team of counsellors and psychotherapists.

Skills

Strong IT skills

Interpersonal skills

Communication skills

Resourcefulness

Job description

Grade UE04: £26,093 to £28,778 per annum

USG / Student Counselling Service
Full-time: 35 hours per week
Open-ended: permanent

Overview

The Counselling Service is looking for an experienced and enthusiastic individual to provide excellent administrative support to the Student Counselling Service.

Responsibilities

• Allocate and manage clinical appointments.
• Act as the first point of contact for all queries and respond to enquiries from students seeking counselling in a timely and sensitive manner.
• Rotate daily tasks across all team activities to support a busy team of counsellors and psychotherapists.
• Work full-time (35 hours per week) at least 3 days on campus, 5 days per week.

Qualifications & Skills

• Strong IT skills and fully proficient in the Microsoft Office suite.
• Experience working in a similar office environment.
• Good interpersonal and communication skills, positive, tactful and non-judgemental.
• Resourceful and able to use initiative.
• Able to work to a high standard whilst under pressure.

The University Counselling Service is accredited by the British Association for Counselling and Psychotherapy.