13124 - Campus Facilities Assistant

University of Edinburgh; City of Edinburgh; On-site; GBP 23,000 - 26,000; Full time

Job summary

A prestigious university in Edinburgh is seeking a Campus Facilities Assistant. This full-time role involves providing facilities support, acting as a point of contact, and assisting with health and safety checks. The ideal candidate will have customer service experience and be comfortable with physical tasks. This position offers a fixed 11:00 – 19:00 shift pattern, Monday to Friday.

Qualifications

• Experience in a customer service setting with a customer-focused approach.
• Good communication and interpersonal skills.
• Attention to detail and accuracy in data entry.
• Ability to work under pressure as part of a team.
• Confidence in physical tasks including manual handling.

Responsibilities

• Provide professional facilities support for the Holyrood campus.
• Act as a first point of contact for staff, students, and visitors.
• Assist with health & safety checks across the campus.

Skills

Customer service experience

Communication skills

Attention to detail

Teamwork

Confidence in physical tasks

Job description

Overview

Grade UE03: £23,742 – £25,804 per annum

CAHSS / Centre for Open Learning

Full-time: 35 hours per week

Open-ended (permanent)

The Opportunity

We are looking for a Campus Facilities Assistant to provide professional facilities support for the buildings on the Holyrood campus, acting as a first point of contact for staff, students and visitors and assisting with health & safety checks across the Holyrood campus.

The University of Edinburgh’s Holyrood campus is home to Moray House School of Education and Sport (MHSES) and the Centre for Open Learning (COL). It contains a wide range of specialist facilities including laboratories, workshops, art and music studios and sports facilities, as well as general teaching and office space, spread across eight buildings off Holyrood Road.

This is an exciting opportunity for someone with an interest in facilities or operations to assist in the delivery of a facilities management service. We are looking for someone with good customer service, teamworking and interpersonal skills. The candidate should have basic problem-solving abilities, high confidence in a physically active role, and be comfortable providing first aid support.

This post is full-time (35 hours per week) and open ended. The shift pattern for this role is fixed at 11:00 – 19:00, Monday to Friday, although this may change based on operational needs.

Your skills and attributes for success

• Experience in a customer service setting with a strongly developed sense of service delivery and customer focused approach
• Ability to demonstrate good communication and interpersonal skills
• Attention to detail and good level of accuracy in data entry
• Ability to work as team member whilst under pressure
• Confidence in carrying out a range of physical tasks, including regular manual handling across the campus