12983 - Duty Manager

University of Edinburgh; City of Edinburgh; On-site; GBP 29,000 - 34,000; Full time

Job summary

A prominent educational institution in Edinburgh is seeking a Duty Manager to lead operations and provide outstanding customer service across various sports facilities. The ideal candidate will possess excellent communication skills and a passion for team culture. This full-time role offers a competitive salary and requires a flexible shift pattern including weekends.

Qualifications

• Excellent communication skills.
• High energy and passion for customer service.
• Ability to manage teams effectively.

Responsibilities

• Lead and manage teams across various locations.
• Ensure daily operations meet high standards.
• Work a rotating shift pattern, including weekends.

Skills

Management presence

Customer service

Effective communication

Job description

Overview

Grade UE05 29,588 – £33,951 per annum, plus 15% Premium Band (£4,338.2 - £5,092.65 per annum)

Corporate Services Group / Sport & Exercise

Full-time: 35 hours per week

Open-ended (permanent)

Role summary

Our Duty Managers lead by example. They understand people and the importance of a team culture and its contribution. If you do too then this role might just be a great fit.

The University seeks a Duty Manager with excellent communications skills, a high level of energy and a passion for delivering outstanding customer service to lead our teams across our Edinburgh locations, including Peffermill Playing Fields, Pleasance Sports Complex and St Leonards Swimming pool. The University of Edinburgh is one of the most prominent sporting institutions in the UK and the Duty Manager is essential in ensuring the daily operations are of the highest standard.

The Opportunity

Working a rotating shift pattern, including early mornings, evenings and weekends, you will share management responsibility for the operational teams, facility and sport services, throughout all operating hours, 7 days a week.

Your skills and attributes for success

• Provide strong and effective management presence.
• Deliver ‘best in class’ service.
• Live by our values of ‘Ambition’, ‘Belonging’ and ‘Belief’.