12353 Field Technician - West Lancashire

ENGINEERINGUK; Preston; On-site; GBP 29,000 - 37,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their team as Field Technicians. This role offers a competitive salary and the chance to work in a dynamic environment with a focus on customer service and technical expertise. Enjoy a unique 4-day workweek, ample training opportunities, and a supportive team atmosphere. With benefits like a company van, generous leave, and wellbeing support, this position is perfect for those looking to build a rewarding career while maintaining a healthy work-life balance.

Benefits

Company van

25 days annual leave

BUPA medical coverage

Critical illness insurance

Life insurance

Healthcare plans

Pension contributions

Neonatal leave

Maternity leave

Paternity leave

Qualifications

• Must have a valid UK manual driving license.
• Comfortable working at heights and outdoors in all weather.

Responsibilities

• Become an expert in installations and fault repairs.
• Diagnose technical issues and determine solutions.
• Document processes following company protocols.

Skills

Customer Service

Problem Solving

Technical Diagnostics

Job description

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12353 Field Technician - West Lancashire

View more categories View less categories Sector Engineering Role Manual Skilled Contract Type Permanent Hours Full Time

Salary: £29,000 - £36,200 per year

Location Requirements: Must reside in one of the following postcodes: WN1, WN2, WN3, WN4, WN5, WN6, WN7, WN8, PR1, PR2, PR4, PR5, PR6, PR7, PR25, PR27, FY1, FY2, FY3, FY4, FY5, FY6, FY7, FY8.

Join our team of Field Service Engineers (internally known as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.

We are seeking motivated, customer-focused individuals. No prior experience required; we will train you and assign a mentor to support your success! After training, enjoy a better work-life balance with our 4-day workweek (37.5 hours, Monday to Saturday), with shifts of 7.5 and 10 hours.

Each day brings new challenges and learning opportunities.

• Become an expert in installations, fault repairs, and delivering excellent customer service.
• Diagnose errors and technical issues, and determine suitable solutions.
• Document processes following company protocols.
• Collaborate with the technical team and share information organization-wide.

About Us

We are Virgin Media O2, the UK's fastest broadband network, a leading mobile brand, and one of the country's largest companies. We pride ourselves on diverse, high-performing teams that push boundaries and champion customers, offering more choices and better value.

Virgin Media O2 is committed to equality and inclusion, fostering an environment where everyone can be their authentic selves.

Must Haves:

• A valid UK manual driving license.

Additional Qualities:

• Comfort working at heights and outdoors in all weather conditions.
• Enjoy problem-solving and finding solutions for customers.
• Ability to build strong customer relationships.
• Organized, customer-focused, motivated to help others.

Benefits:

• Salary of £29,000, plus £2,500+ OTE, and a company van.
• 25 days annual leave, including your birthday.
• Up to 10% matching pension contributions.
• Option to buy or sell up to 5 days of leave.
• Wellbeing benefits including BUPA medical coverage and critical illness insurance.
• Life insurance and healthcare plans.
• Support for family needs, including neonatal leave, maternity, paternity, and carers leave.

Next Steps:

After applying, you'll receive a link for an online video assessment. Successful candidates will be contacted for further discussions and interviews. Please inform us of any adjustments needed during the process. Thank you for your interest in joining Virgin Media O2.