12314 Field Technician - Birmingham

You will need to login before you can apply for a job.

Employer: Virgin Media O2

Location: Birmingham, United Kingdom

Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission). Closing date: 26 May 2025

Sector: Engineering

Role: Manual Skilled

Contract Type: Permanent

Hours: Full Time

Overview

As a Field Service Engineer, you'll connect people with what matters most by installing broadband, TV, and phone services, troubleshooting issues, and providing exceptional customer service. No experience? No problem. We provide full training and support, including a dedicated mentor.

Responsibilities

• Install and maintain broadband, TV, and phone services.
• Resolve technical issues promptly to ensure customer satisfaction.
• Deliver top-notch service, leaving customers satisfied and smiling.
• Work independently with team support.

Requirements

• A UK manual driving licence.
• Confidence working at heights and outdoors in all weather conditions.
• Residency in specified postcodes.

Desired Skills

• Problem-solving and customer-focused mindset.
• Organized and methodical approach.
• Adaptability and composure in various situations.

Benefits

• Starting salary of £29,000, up to £36,200 OTE.
• Private medical, healthcare, and critical illness cover.
• Generous leave policies, including 25 days, UK holidays, and birthday off.
• 4-day workweek after training.
• Up to 10% pension contributions and life insurance.

Next Steps

• Complete online application and video assessment.
• Discuss with recruiters if successful.
• Attend an interview with a manager.

We support accessible hiring. Contact us for any adjustments needed. Apply today for a rewarding career where no two days are the same.