111 Dental Nurse

DHU Health Care CIC; Derby; On-site; GBP 25,000 - 35,000; Full time

Job summary

DHU111 is seeking qualified Dental Nurse Advisors to provide support for NHS 111 services. Candidates should have GDC registration and significant dental experience. This role offers flexible hours, including part-time and full-time options, focusing on patient assessment over the phone in a supportive environment.

Benefits

Variety of rota options

Training and support provided

Qualifications

• 2 years post-registration dental experience.
• Calm, confident, able to think quickly.
• Previous telephone triage experience preferred.

Responsibilities

• Conduct telephone triage and advise dental patients.
• Assess patients’ symptoms and needs over the phone.
• Refer patients to alternative services if necessary.

Skills

Communication

Listening

Problem Solving

Education

Registered with the General Dental Council

Job description

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DHU111 (East Midlands) CIC is a subsidiary of DHU Health Care CIC with its own in-house call centers providing a high-quality NHS111 service designed to fit patient needs.

We specialise in offering a locally provided service and are responsible for the care of approximately 5 million patients who live in the Derbyshire, Nottinghamshire, Leicester, Leicestershire, Rutland, Northamptonshire, Lincolnshire, and Milton Keynes areas of the country.

Since NHS 111 went live, it has been commissioned across a population of 55,998,200 people in England, served by various providers, including ourselves. DHU 111 serves a population of 4,899,200 people in the East Midlands and beyond, representing 8.75% of England's total population.

• Are you a qualified Dental Nurse looking for a change in direction in a part-time or full-time role?
• Would you like to provide telephone triage and advice to Dental patients in need?

If so, an exciting opportunity has arisen for 111 Dental Nurse Advisors with DHU111. Being a 111 Dental Nurse Advisor is a varied and challenging role where you will use your Dental Nurse skills and expertise to the full. Working on behalf of NHS 111 is an exciting role that offers the opportunity to develop your assessment skills for a wide variety of Dental patients.

As a Dental Nurse at DHU 111, you will assess patients’ symptoms and needs over the phone supported by our clinical decision software and refer if necessary to an alternative service. You will also be trained and supported to undertake the 111 Health Advisor role.

To apply for this vacancy, you must meet the following criteria:

• Registered with the General Dental Council
• Significant and varied Dental experience (at least 2 years post-registration)
• Computer literate with excellent communication and listening skills
• Calm, confident, able to think quickly and solve simple and complex dental enquiries in a calm and sympathetic manner. Ability to work well in a team and independently is essential.
• Previous experience of telephone triage, especially in an emergency setting, is preferred.

We offer a variety of rota options, including but not limited to, four on four off, weekends only, and set shifts.

Hours range from 15 to 37.5 hours per week.

Sites are based in Derby & Chesterfield.

This role is part of the integrated health and social care community across Derbyshire, offering opportunities to work across different locations and providers.