11063– 40-hour Trainee Counter Assistant – Fixed Term Contract

The Cohens Group; Sunderland; On-site; GBP 20,000 - 22,000; Full time

Job summary

A nationwide pharmacy group is looking for a Trainee Counter Assistant for a 40-hour fixed-term contract in Sunderland. You will assist customers with over-the-counter medicines, replenish stock, and be part of a supportive team. Ideal candidates should have great people skills and some customer service experience. A Medicines Counter Assistant Course will be provided to ensure you can support colleagues effectively.

Benefits

Discretionary bonus scheme

4 weeks paid holiday

Pension contributions

Staff discount

Free uniform

Qualifications

• Previous customer service experience is preferred.
• Ability to work as part of a team.
• Attention to detail and ability to meet deadlines.

Responsibilities

• Assist customers with the sale of over-the-counter medicines.
• Replenish stock and support the pharmacy team.
• Advise customers on managing common conditions.

Skills

Customer service experience

Attention to detail

Ability to work under pressure

Great people skills

Job description

Overview

11063– 40-hour Trainee Counter Assistant – Fixed Term Contract

We are looking to recruit a 40-hour Trainee Counter Assistant on a fixed term contract to work at our 493-branch located at 14 The Green, Southwick, Sunderland, SR5 2JE.

The proposed shift pattern is as follows:

• Monday 09:00 – 18:00 (one-hour unpaid lunch break)
• Tuesday 09:00 – 18:00 (one-hour unpaid lunch break)
• Wednesday 09:00 – 18:00 (one-hour unpaid lunch break)
• Thursday 09:00 – 18:00 (one-hour unpaid lunch break)
• Friday 09:00 – 18:00 (one-hour unpaid lunch break)

As a Trainee Pharmacy Counter Assistant, you will work under the supervision of the Pharmacist and you will assist customers with the sale of over-the-counter medicines, offering advice on the provision of information, symptoms and products as well promoting the additional services that our branch offers. You will also be tasked with replenishing stock and supporting the pharmacy team.

The role would ideally suit someone with previous customer service experience. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines.

The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service.

You will be enrolled onto a Medicines Counter Assistant Course that you will complete in branch over a period of time and once qualified you will be able to confidently:

• Support colleagues in running a successful pharmacy service
• Advise Customers on how to manage common conditions encountered in the pharmacy
• Recommend over the counter products appropriately to customers
• Support colleagues with receiving and handing out prescriptions

Benefits / Additional Information

• Discretionary bonus scheme
• 4 weeks’ paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees)
• Pension contributions
• EAP Provided by BUPA
• Staff discount
• Regulatory training where required
• Free uniform

If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply.

Please apply at: www.cohenschemist.co.uk/jobs

Please note the Cohens Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.