10423 - Admin Officer

Ministry of Justice; Taunton; On-site; GBP 21,000 - 25,000; Full time

Job summary

A government agency in Taunton is seeking an Admin Officer to provide essential administrative support and customer service to court users. The ideal candidate should have strong communication skills, organizational abilities, and enjoy a fast-paced work environment. Responsibilities include preparing documentation, maintaining records, and interacting with court and tribunal users. If you are committed to public service, we encourage you to apply.

Qualifications

• Friendly and approachable demeanor.
• Desire to deliver proactive and effective support to customers by phone and email.
• Enjoys working in a fast-paced environment.

Responsibilities

• Prepare papers and files for court and meetings.
• Create and update records on the in-house system.
• Check and verify documents and accounts.
• Communicate with the public and other court users.

Skills

Good written and verbal communication skills

Time management

Organizational skills

Ability to multi-task

Job description

Overview

Proud to serve. Proud to keep justice going.

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role

Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.

You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:

• Preparing papers and files for court, tribunals, hearings and meetings


• Creating and updating records on our in-house computer system and data input


• Resulting courts accurately, interpreting accurately the information required on a court file.


• Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.


• Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc


• Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations

Your skills and experience

With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a fast-paced environment and helping court users navigate the justice system.

Please refer to the job description attachment for more information.

Please make sure that you include your current duties and responsibilities in your CV.