06/06/2025 Transport Operator - Nights Lowestoft, United Kingdom

DFDS Germany ApS & Co.; Lowestoft; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Transport Operator for night shifts. This role involves managing night administration, dispatching drivers, and ensuring smooth operations. Ideal candidates will possess strong communication skills and attention to detail, with the ability to handle customer and driver queries effectively. Join a diverse team that values inclusivity and offers various benefits, including life assurance, pension schemes, and wellness support. If you are adaptable and ready to contribute to a critical infrastructure, this opportunity is perfect for you.

Benefits

Life assurance cover

Contributory company pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests

Full employee assistance programme

Retail discounts

Cashback on healthcare services

Access to wellbeing platform

Mental health first aid and support webinars

Qualifications

• Solid understanding of the transport industry is preferred.
• Strong communication skills and excellent attention to detail are required.

Responsibilities

• Handle night administration duties efficiently in the office.
• Dispatch drivers and ensure smooth operations throughout the night.
• Input data accurately into computer systems.

Skills

Communication Skills

Attention to Detail

Problem Solving

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Transport Operator – Nights.

Be part of the movement – and play your part.

About the role

Working any 3 from 7, 30 hours per week, you will be responsible for:

1. Handle night administration duties efficiently in the office.
2. Dispatch drivers and ensure smooth operations throughout the night.
3. Complete and maintain accurate paperwork and records.
4. Input data accurately into computer systems.
5. Manage and resolve telephone queries and issues from drivers and customers.
6. Produce and distribute regular email reports.
7. Monitor and respond to operational challenges as they arise.

About you

The ideal candidate will have a solid understanding of the transport industry, with prior experience preferred but not essential. Strong communication skills and excellent attention to detail are required to ensure accuracy in all tasks. We seek someone who can work independently, take initiative, and stay calm when handling driver and customer issues. Flexibility around working hours is essential, as this role requires adaptability for night shifts.

We value diversity and inclusivity. Contrasting opinions, varied skills, and strong characters help us thrive. We look forward to you joining our team.

Working at DFDS

Join the movement and grow with us. Be a valued member of our diverse team and help drive change together.

We believe development happens through workplace activities and offer training courses to support your role.

Benefits include:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with unlimited trips
• Full employee assistance programme, including financial, emotional, mental, and physical health support, face-to-face counselling, 24/7 GP access, medical opinions, and legal support
• Retail discounts from high street and online retailers
• Cashback on healthcare services like dental, optical, physiotherapy, prescriptions, and more
• Access to Breeze, our wellbeing platform
• Mental health first aid and support webinars on wellbeing topics

Ready to apply?

If your personality, skills, and experience match this role, please send us your CV promptly. We are keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.