Workplace Coordinator / Receptionist

Sprinklr; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A global customer experience software company is seeking a motivated Workplace Coordinator to oversee office operations in Paris. The role encompasses managing visitor interactions, coordinating logistics for meetings, and maintaining a welcoming environment. Successful candidates will be fluent in English and French, demonstrating excellent organizational skills and the ability to contribute to a positive office culture. This role offers a dynamic work environment focused on employee experience and community engagement.

Prestations

Voluntary health-care coverage

Paid time off

Open mentoring program

Qualifications

• Experience in managing office environments and guest relations.
• Ability to assist with scheduling and office logistics.
• Strong multitasking and daily operational management capabilities.

Responsabilités

• Manage reception and create a welcoming environment for guests.
• Coordinate logistics for meetings and office operations.
• Monitor office environment and report on conditions.
• Act as liaison with vendors and ensure supply management.
• Support remote employees in connecting with the office.

Connaissances

Fluency in English

Fluency in French

Strong communication skills

Organizational skills

Description du poste

Description

Workplace Coordinators at Sprinklr use the 5 Workplace Pillars as a guide to operate.

Environment – Create and maintain a productive, clean, safe, healthy, and comfortable work environment.

Experience – Ensure that employee experience is seamless, fun, efficient, memorable, and delightful.

Community – Build a strong community where shared experiences and values provide a feeling of belonging for all.

Hospitality – Provide a warm and welcoming environment where we anticipate needs and make all feel at home.

Reporting – Provide monthly reports to help track and forecast finances, space needs, and administrative functions.

Key Responsibilities for the Southern Europe Hub Office (Paris)

Reception and Visitor Management

Screen and welcome office visitors and manage guest arrivals with authentic pleasantness and following security protocols. Be the best and friendliest version of yourself. Maintain the professionalism of the reception area. Ensure that the sights, sounds, and scents of reception and client experience floor represent who we are. Offer guests welcoming gestures such as hanging their coats, serving them a beverage, and connecting them with their host.

Calendar Management

Assist with booking main conference rooms, resolving scheduling conflicts, and coordinating logistics for meetings as needed (e.g., scheduling conference rooms, coordinating food and drink). Perform these tasks in Paris and at other serviced offices in Southern Europe.

Daily Office Operations Tasks (Under Supervision of Regional Office Manager)

Repair and maintenance requests, daily set‑up and execution of elements crucial to day‑to‑day operation.

Environment Monitor

Conduct various walkthroughs throughout the day to ensure no issue goes unattended, including an end‑of‑day walkthrough.

Organizer

Ensure the Sprinklr office, conference rooms, kitchens, and storage areas are kept clean, tidy, and in an orderly fashion.

Liaison

Act as point‑of‑contact between our numerous office, food, and facility vendors, building managers, and janitorial staff.

Shipping and Mail Management

Distribute incoming and coordinate outgoing mail and packages, including use of courier services and purchase of additional postage. Receive and redirect mail and deliveries.

Ensure stationery, pantry, and janitorial supplies are stocked at necessary volume and inventory is managed optimally.

Internal Communications

Amplify messages to the offices as indicated by team leadership or business needs.

Safety and Security

Guard access into office floors.

Assist in coordinating and communicating fire drills, safety training, and other emergency protocols.

Grant and manage access through an access‑control platform, building security management, and other tools and resources. Ensure full and immediate removal of access from exiting employees and contractors.

Regularly review access reports and ensure compliance with periodic security audit requirements.

Community Builder

Help maintain and elevate the culture and environment of the office. Plan, implement, and coordinate internal events and social activities in respective offices of the region; assist with other department events as needed.

Reporting

Ensure all monthly reports are completed and submitted in a timely manner. This includes expense reports, occupancy reports, budget trackers, and inventory trackers.

Remote Employee Liaison

Help remote employees feel connected to the offices when they are visiting or need anything from the office.

Language Requirements

Fluency in English and French essential.

Our Mission

Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers.

Our vision was clear: to unify fragmented teams, tools, and data—helping large organizations build deeper, more meaningful connections with the people they serve.

Today, Sprinklr has a unified, AI‑native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. We are here to do three things:

• Lead a new category of enterprise software that we call Unified‑CXM.
• Empower companies to deliver next‑generation, unified engagement journeys that reimagine the customer experience.
• Create a culture of customer obsession, with trust, teamwork, and accountability.

We Invest in Our People

We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes you should be able to get the type of care you need for your personal well‑being when you need it. We offer voluntary health‑care coverage in countries where applicable. We believe it is important to take time off – essential for your mental and physical well‑being. We provide Sprinklr employees with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, .

To learn more about all‑things‑Sprinklr, visit our candidate resource hub .

EEO Statement

Sprinklr is proud to be an equal‑opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Recruiting Scam Warning

Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please follow the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.