Work in Portugal - Customer Support Representative !

FH Collective Academy; Bordeaux; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global leader in home appliances is seeking a Customer Support Specialist for the Italian Market in Lisbon. Responsibilities include supporting customers through various channels and troubleshooting products. Ideal candidates are fluent in French and possess strong communication skills. The role offers a monthly base salary of 1,000€ plus bonuses, relocation assistance, and health insurance. Join us in a vibrant city and start your adventure!

Prestations

1,000€/month base salary

100€ performance bonus

2,000€ welcome bonus

Relocation package (flight reimbursement + accommodation)

Health insurance (free after 6 months)

Meal & transport allowance

Career growth & continuous training

Responsabilités

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Connaissances

Fluent in French (C1C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Description du poste

Dreaming of a fresh start in sunny Portugal?

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We're looking for passionate, Italian‑speaking professionals ready to provide world‑class support in the home appliances industry. If you're all about helping customers, solving problems, and delivering a 5⭐ experience, this could be your next adventure!

What You'll Do:

• Support Italian‑speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We're Looking For:

• Fluent in French (C1C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You'll Get:

• 1,000/month base (×14 months) + 100 performance bonus (×12 months)
• 2,000 welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280/month, all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it’s not just a place to work – it’s a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!