Work in Portugal - Customer Care/French Market (Remote Job with Accomodation)!)

Cross Border Talents; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A recruitment agency is seeking a Customer Support Representative to work remotely while living in Portugal. The role involves interacting with customers via various channels such as email and chat, resolving queries, and maintaining records. The salary offered is up to €1,000 gross monthly, with bonuses and accommodation options available. This position provides a chance to work in a diverse environment with opportunities for professional growth and a healthy work-life balance.

Prestations

Relocation support

Accommodation option at €280/month

22 vacation days per year

Qualifications

• Fluency in French is required for effective communication.
• Experience in customer service roles will be an advantage.
• Ability to work in a multicultural environment.

Responsabilités

• Respond to customer requests via email, chat, and calls.
• Handle support tickets and general queries.
• Conduct outreach to promote products and gather feedback.

Description du poste

Work in Portugal - Customer Care/French Market (Remote Job with Accomodation)

Want to Relocate to Portugal?

We are looking for French-speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon.

Position: Customer Support Representative
Location:Remote in Portugal
Market: French-Speaking

Your Main Responsibilities

• Respond to customer requests via email, chat, contact forms, and calls
• Handle support tickets related to general queries, refunds, or incomplete services
• Call users to speed up case resolution and improve communication
• Perform back-office tasks that may involve outbound calls
• Conduct outbound calls to promote products, collect feedback, and support customer success
• Maintain accurate records using CRM tools
• Achieve performance goals and respect deadlines
• Provide operational feedback and escalate cases when needed

Salary Package With & Without Accommodation

Whats Offered

• Salary:Up to 1,000 + performance & complexity bonus gross/monthly (14 salaries per year)
• Relocation Support (exceptional, for candidates moving from abroad)

Accommodation Option:
Studio apartment in a company shared building for up to 12 months
Rent: 280/month, all utilities included (deducted from payslip)

Working Conditions

• 40 hours/week + 1 hour lunch break
• 22 vacation days per year
• If you work on a Portuguese public holiday, you receive a compensation day

Why Portugal?
A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.

Want to apply or learn more? Feel free to message me!