Village IT Operations Lead

The Bicester Collection; Paris; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

The Village IT Operations Manager role at The Bicester Collection’s La Vallée Village near Paris ensures a reliable, secure, and cost-effective technology environment that supports operational continuity and delivers a high-quality guest and brand partner experience.

You will lead local IT services, manage assets and suppliers, and drive technology changes in alignment with Central IT and Village standards to sustain exceptional service levels.

Responsibilities

• Deliver responsive, guest-conscious IT services across the Village.
• Keep infrastructure resilient and secure, overseeing networks, Wi‑Fi, telephony, audiovisual and smart building technologies.
• Lead local technology projects and upgrades from requirements through to testing, training, go-live and early-life support.
• Manage assets, suppliers and costs with confidence, holding partners to agreed service levels and ensuring value and compliance.
• Lead and collaborate, coaching your team and working with Village functions and Central IT to deliver shared priorities.

Job description

The Village IT Operations Manager role at The Bicester Collection’s La Vallée Village near Paris ensures a reliable, secure, and cost-effective technology environment that supports operational continuity and delivers a high-quality guest and brand partner experience.

You will lead local IT services, manage assets and suppliers, and drive technology changes in alignment with Central IT and Village standards to sustain exceptional service levels.