THV Field Clinical Specialist (m/f/d) - Sud Est

Edwards Lifesciences Gruppe; France; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Compensation

Flexible working hours

Remote working

Profit sharing

Medical plan

Stock Purchase Program

Job summary

Edwards Lifesciences France is seeking a Field Clinical Specialist to support transcatheter heart valve programs. You will develop clinical education materials, train physicians and hospital staff, and provide technical assistance throughout device implantation and follow-up.

Travel up to 40% across focused accounts, collaboration with Sales and clinical teams, and ongoing curriculum development are key aspects of this role in a fast-paced, patient-centric environment.

Qualifications

• Develop clinical education materials and run trainings for investigators and staff.
• Provide education on device handling, implantation and troubleshooting.
• Ensure certification of centers, physicians and EW personnel per EW SOPs.

Responsibilities

• Certification of centers and staff per SOPs.
• Educate physicians and hospital personnel on device use and procedures.
• Develop and continually improve training curriculum and tools.
• Provide follow-up clinical support during procedures and post-implant outcomes.
• Collaborate with Sales to plan growth strategies in key accounts.

Skills

Clinical Education

Medical Devices

Training

MS Office

Communication

Travel

Education

Bachelor's Degree in related field

Tools

MS Office Suite

Job description

BU – Transcatheter Heart Valve (THV) Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. The Field Clinical Specialist develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.

How you’ll make an impact

• Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs
• Interact with KOL and proctors
• Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.
• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.
• Business Intelligence
• Educate and train physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.
• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.
• Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management
• Responsible for upselling in key strategic accounts working in conjunction with Business Managers
• Validate software and hardware updates in the field as applicable
• Learns the product(s), physiology, anatomy, applications of the market and Edwards Lifesciences
• Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.
• Other incidental duties

What you’ll need

3 years years experience of previous related medical device and/or clinical experience Required Bachelor's Degree in in related field Training experience in clinical / technical environment Preferred Experience in Interventional cardiology strongly preferred or in any related area ( structural heart, coronary, etc..) Preferred Location: Salons de Provence, Avignon, Nîmes, Arles, Willingness to travel up 40 %

What else we look for

• Proven expertise in MS Office Suite and ability to operate general office machinery
• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
• Good problem-solving and critical thinking skills
• Moderate knowledge and understanding of cardiovascular science
• Moderate understanding of cardiovascular anatomy, pathology and physiology
• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Ability to manage confidential information with discretion
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects
• Ability to build productive internal/external working relationships
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

What is it like to work at Edwards Lifesciences in France?

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment. We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

Benefits

• Competitive Compensation and Benefits package
• Flexible working hours, remote working
• Profit sharing
• Risk Life Insurance
• Comprehensive Medical plan (including online access to healthcare)
• Service Awards
• Works Council social and cultural activities
• Enhanced Leave Benefits
• Employee Stock Purchase Program
• Employee Assistance Program
• Comprehensive Wellness Program including onsite gym, Yoga, Pilates or SM System classes, massages, fresh fruit in the office, healthy lifestyle workshops, educational events, charity activities and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.

Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world-class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient-focused culture to deliver life-changing innovations to those who need them most.