Technical Field Specialist

TSMG; Nouvelle-Calédonie; Vor Ort; EUR 42.000 - 60.000; Vollzeit

Zusammenfassung

TSMG is seeking a Technical Field Specialist to test pre-release mobile hardware and software across cars, buses, trains and planes. You will configure devices, accounts, apps, and connectivity to spec and stage equipment for field sessions.

In the field you will travel to various transport modes, run ~90-minute tests on mobile and wearable tech, monitor functionality and data flow, and troubleshoot on-site.

Qualifikationen

• Bachelor's degree or 2-3 years hands-on testing experience.
• 1 year of QA testing or support experience with mobile apps/devices.
• Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus).
• Excellent written and verbal communication; ability to collaborate with cross-functional teams.

Aufgaben

• Configure devices (IOS, accounts, apps, connectivity) to spec and ready for field deployment.
• Track inventory and stage equipment for upcoming field sessions.
• Travel to designated locations and transport modes (cars, buses, trains, planes).
• Run ~90-minute test sessions on mobile/wearable tech in motion.
• Monitor device functionality, connectivity, and data flow; troubleshoot on-site.
• Capture logs, elevate defects, and keep operations running smoothly.
• Verify data sync with backend systems.
• Produce session documentation: results, app issues, logs, and downtime.
• Suggest improvements to testing workflows.

Kenntnisse

QA testing

Mobile testing

SQL

JavaScript

Excel/Sheets

Communication

Ausbildung

Bachelor's degree or 2-3 years hands-on testing experience

Jobbeschreibung

About the Role

Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments- including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.

Key Responsibilities

• Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment
• Track inventory and stage equipment for upcoming field sessions

Field Sessions (In the Vehicle):

• Travel to designated locations and transport modes (cars, buses, trains, planes)
• Run ~90minute test sessions on mobile/wearable tech in motion
• Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
• Capture logs, elevate defects, and keep operations running smoothly

Post-Test Wrap-Up:

• Verify that collected data has synced with backend systems
• Produce session documentation: results, app issues, logs, and downtime
• Suggest improvements to testing workflows

Requirements

• Bachelor's degree, or 2-3 years of hands-on technical support/testing experience
• At least 1 year of QA testing or support experience with mobile apps/devices
• Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
• Excellent written and verbal communication-able to collaborate with cross-functional teams
• Reliable travel capability with a valid driver's license and ability to use multiple transport modes
• High responsibility, flexibility, confidentiality mindset, and strong interest in tech
• Clean driving record and criminal background

Why Join?

• Work on the cutting edge of mobile and location-based tech
• Gain diverse field experience across different transport modes
• Collaborate with industry-leading engineers and project managers