Technical Engineer, Cold Chain, France

Copeland Europe GmbH; Écully; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Copeland is seeking a Technical Engineer to support cold chain and refrigeration customers across France. The role focuses on serving as the technical interface during product development, providing design and specification support, and delivering demonstrations.

Ideal candidates will have strong refrigeration knowledge, experience with OEMs or end users, and be fluent in French. The position involves remote and onsite support as needed, with opportunities to engage high-profile accounts and

Qualifications

• Experience within refrigeration, cold chain, or commercial cooling applications.
• Strong understanding of refrigeration system applications and customer integration requirements.
• Experience supporting OEMs, contractors, or end users within the refrigeration market.
• Strong technical problem-solving and customer-facing communication skills.
• Ability to provide both remote and onsite customer support.
• Fluent French language skills are essential.

Responsabilités

• Serve as the primary technical interface between OEM R&D teams and internal engineering teams during new product development projects.
• Provide technical support during specification, design, and refrigeration system selection activities.
• Support customers with cold chain and refrigeration application expertise.
• Deliver technical product demonstrations and support technical discussions during the sales process.
• Provide remote and onsite technical support throughout the product lifecycle.
• Assist with implementation, commissioning, and troubleshooting of refrigeration systems.
• Develop and maintain technical documentation supporting field applications.
• Support strategic and high-profile customer accounts through regular engagement and site visits.
• Monitor industry trends, refrigeration regulations, and emerging technologies.
• Collaborate with internal Technical Sales Engineers to exchange technical knowledge and field experience.
• For senior-level profiles, support account planning and identify commercial growth opportunities.

Connaissances

Refrigeration

Cold chain

OEM support

Customer-facing

Remote onsite support

French language

Description du poste

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! We are recruiting a Technical Engineer to support cold chain and refrigeration customers across France.

Key responsibilities of the role

• Serve as the primary technical interface between OEM R&D teams and internal engineering teams during new product development projects
• Provide technical support during specification, design, and refrigeration system selection activities
• Support customers with cold chain and refrigeration application expertise
• Deliver technical product demonstrations and support technical discussions during the sales process
• Provide remote and onsite technical support throughout the product lifecycle
• Assist with implementation, commissioning, and troubleshooting of refrigeration systems
• Develop and maintain technical documentation supporting field applications
• Support strategic and high-profile customer accounts through regular engagement and site visits
• Monitor industry trends, refrigeration regulations, and emerging technologies
• Collaborate with internal Technical Sales Engineers to exchange technical knowledge and field experience
• For senior-level profiles, support account planning and identify commercial growth opportunities

Required skills and qualifications

• Experience within refrigeration, cold chain, or commercial cooling applications
• Strong understanding of refrigeration system applications and customer integration requirements
• Experience supporting OEMs, contractors, or end users within the refrigeration market
• Strong technical problem-solving and customer-facing communication skills
• Ability to provide both remote and onsite customer support
• Fluent French language skills are essential

Preferred skills and qualifications

• Knowledge of CO₂ refrigeration systems is highly desirable
• Previous experience as an Application Engineer or Technical Sales Engineer
• Experience supporting key or strategic customer accounts
• Strong autonomy and ability to work independently in a field-based role
• Existing knowledge of the French cold chain or refrigeration market

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.

With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences.