Technical Account Manager

Veolia Environnement SA; Aubervilliers; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading energy technology company in France seeks a Technical Account Manager to drive decarbonisation in the heat-intensive industry. The role involves prospecting new customers, managing key accounts, and ensuring customer satisfaction. Ideal candidates will have a strong commercial background and experience in B2B sales. Fluent French and English skills required. This position offers an agile work environment with opportunities for training and international collaboration.

Prestations

Training opportunities

Flexible work schedules with work-from-home days

Community engagement and team-building events

Qualifications

• 5 years of experience in the heat-intensive industry and ability to discuss with plant managers.
• Strong commercial experience in B2B with a focus on complex sales.
• Fluent in French and English.

Responsabilités

• Prospect and negotiate contracts in heat-intensive industries.
• Manage key account relationships and ensure customer satisfaction.
• Maintain CRM records of all sales activities.

Connaissances

Negotiation skills

Customer-oriented

Analytical skills

Knowledge in energy transition

Technical interest

Formation

MSc Degree in Engineering Economics or a related field

Description du poste

As a Technical Account Manager you will focus on this emerging market where Flexcity France aims to be a market leader. You will have a direct impact in the decarbonisation of our industry towards a net-zero economy.

You will be part of our commercial team under the Head of Growth and your role is divided in :

Prospection - 70%

• Extend our portfolio of new customers in France by prospecting, negotiating and signing contracts in multiple heat‑intensive industries.
• Manage the full customer journey from lead generation to a successful onboarding following contract signature.
• Represent Flexcity in events including conferences, seminars and workshops.

Key Account Management - 15%

• Manage the relationship of our key accounts to ensure a high degree of customer satisfaction from signature to operation, including onboarding.
• Work closely with the portfolio team to identify and close cross‑selling and up‑selling opportunities.
• Build proximity with key accounts by ensuring frequent touchpoints or face‑to‑face visits.

Pipeline Management and reporting - 15%

• Maintain accurate and up‑to‑date records of all sales activities and pipeline status in the CRM.
• Be the voice of the customer by acting as the primary liaison between the market and our internal teams. Gather, synthesize and communicate customer feedback internally.
• Be in charge of the entire commercial process of your territory from lead generation towards onboarding of the assets into our portfolio.

Qualifications: Hard Skills

• Solid network and experience (5 years) in the heat‑intensive industry (steam and / or hot water production) with ability to discuss with plant and energy managers within utilities, industrial companies or intensive electricity or heat consumers.
• Strong commercial experience in B2B in complex sales and an environmental track record in the industrial sector is an advantage.
• Fluent in French (written and verbal) and English.
• MSc Degree in Engineering Economics or a related field.

Soft Skills

• Excellent negotiation skills.
• Ability to translate technical opportunities into business value.
• Rigour and analytical skills.
• Strongly customer‑oriented.
• Address challenges proactively and be a hunter‑type.
• Passionate about the energy transition and decarbonisation of our economy.
• Team player with a can‑do mentality.
• Technical interest in new technologies without necessarily being an expert.
• Strategic thinker taking initiatives to extend our portfolio.
• Comfortable in a fast‑changing work environment you can easily adapt.

Additional Information

Why Join Flexcity

• Impact – Be part of our key French commercial team with a direct impact in the decarbonisation of our industry.
• Purpose – Contribute concretely to a greener future both in France and globally.
• Scale‑up – Work in an agile environment getting structured and more efficient but still with a large freedom and strategic decision‑making available at all levels of the company.
• Group – Benefit from a close relationship with the Veolia group, a global leader in the ecological and energy transformation.
• Innovation – Engage with cutting‑edge energy technology and markets.
• Supported – Get backing from dedicated central support teams in Sales to get you the best tools, training and sounding board to work in the best environment.
• Community – Engage with a team spread across multiple countries, learning and innovating together. Connect with diverse teams across Europe through regular team‑building events both within Flexcity and Veolia.
• Training – Develop your hard and soft skills with dedicated training made available as well as a strong learning curve within your position.
• Hybrid – Experience international collaboration and flexible work schedules including 2 work‑from‑home days.

About Flexcity

Flexcity is a uniquely positioned energy technology company in the Internet of Energy sector. It is a leading demand response aggregator in Europe rapidly growing and expanding to new regions. Flexcity’s core activity consists of supporting the power grid balance through the operation of its large portfolio of flexible, fully‑automated assets.

The Flexcity portfolio consists of a wide range of technologies such as batteries, e‑Boilers, CHPs, generators, wind farms, solar parks and large industrial processes.

As a provider of smart energy management services based on innovative smart‑grid technology, Flexcity applications focus on demand‑side optimization and management (Demand Response, Load Shifting, etc.). Flexcity supports many industrial companies in reducing their overall electricity costs by providing demand‑side management services based on innovative optimisation and modelling software applications.

Flexcity is truly at the cutting edge of energy innovation. As a member of the team you will contribute to a sustainable low‑carbon energy sector.

As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.

Remote Work: No

Employment Type: Full‑time

Key Skills: Business Development, Cement Plant, Business Support, Data Analysis, ASP

Department / Functional Area: Sales

Experience: years

Vacancy: 1