Talent pool - Outsourced Travel Manager

Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland; Boulogne-Billancourt; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading travel management company located in Boulogne-Billancourt is seeking an Outsourced Travel Manager. The role entails managing client agreements, driving travel program strategies, collaborating with internal teams, and providing analytics and reporting. Candidates should have 4-5 years of experience in consulting or corporate travel management, strong analytical skills, and be fluent in English. The company promotes a multicultural environment and offers a competitive salary.

Qualifications

• Proven project management skills with the ability to manage conflicting priorities.
• Strong communication and presentation skills are essential.
• Ability to work in a global and multicultural environment.

Responsabilités

• Manage the scope of services agreed with the client.
• Work closely with travel management and procurement teams.
• Provide key stakeholders with relevant reporting material.

Connaissances

Strategic thinking

Relationship building

Analytical skills

Proactive approach

Fluent in English

Formation

4-5 years experience in consulting or corporate travel management

Outils

Microsoft Office

GDS

OBTs

Description du poste

Job Description - Talent Pool - Outsourced Travel Manager (170004U5)

Talent pool - Outsourced Travel Manager - 170004U5)

Created in 1998, CWT Solutions Group is theglobal consulting pillar of CWT, the leading Travel Management Company in Business Travel. Our department providesexpert Travel & Expense consulting servicestointernational clients. With a team of 160 consultants worldwide, we drive results through 4 lines of business: Data Insights, Supplier Management, Traveler Engagement and Mobility Consulting.

CWT Solutions Group goes beyond traditional air, hotel and car rental supplier sourcing to provide our clients with the tools, processes and expertise in the new areas of traveler behavior, employee mobility, and data and analytics. We help our clients to increase their savings, boost traveler satisfaction, and run more efficient and cost-effective travel programs.

As part of our value proposition, we offerTravel Management Outsourcing services, a new solution to clients. We identify and provide our clients with the support they need to meet their travel objectives. In that sense, we support them on all travel related areas, from strategic roadmap definition to day-to-day operations.

As an Outsourced Global Travel Manager, you will be responsible for managing the scope of services agreed with the client. You will therefore be involved in a very active project management role with a close cooperation with our client’s internal teams and suppliers. In that sense, you will be accountable on the Customer’s Corporation objectives.

Scope & Objectives

As Outsourced Global Travel Manager for one of our key clients, you will be in charge of the following activities, which may involve in the mid/long term.

Strategy, Governance and Team Management

• You closely work with the internal client Travel Management and Procurement teams to drive travel program strategy and goal setting
• You collaborate with client’s teams, program management & agency operations teams in order to implement recommendations
• You have the opportunity to join steering committee meetings
• You are the main point of contact with suppliers regarding travel management (regular updates, business reviews)

Operational Travel Management

• You are leading secure awareness and communications of Travel Policy
• You support leadership but also support and coach the country travel managers within the region
• You are the dedicated interlocutor for day to day traveler questions and guidance

Project Management

• You liaise with suppliers and travel agency for implementations as well as ongoing adoption initiatives
• You are the point of contact with suppliers on product development requirements and day-to-day supplier manager
• You work with local travel people to support local implementations
• You set up optimal tool settings

Change & Demand Management

• You contribute to offline/online process awareness and training
• You ensure traveller engagement to increase online adoption and generate expected savings

  Reporting

  • You provide key stakeholders across all markets with relevant reporting material
  • You participate in improving existing reporting
  • You closely monitor KPI set and follow-ups, including traveler satisfaction
  • You monitor effectiveness of travel policy and drive regular update projects

  Optimization Management

  • You create strong network to influence stakeholders with relevant reporting and communication material
  • You implement action plans to improve current travel program in line with client global strategy and objectives
  • You support strategic sourcing strategy
  • You assist with policy, procedure and program management development and implementation

  As part of the CWT Solutions group EMEA team, you will play a crucial role in participating in developing our consulting capabilities, innovations and deliverables.

  As necessary, regular international travel might be required.

  Qualifications

  • You have acquired a minimum 4-5 years’ experience in consulting and/or corporate travel management / other purchasing categories (Meetings & events, other indirect categories)
  • You are a strategic thinker, passionate about building and executing a program strategy within an organization
  • You are able to work in a global and multicultural environment
  • You like developing relationships and engage with all stakeholders at all levels
  • You have strong analytical skills
  • You acquired proven project management skills including the ability to deal with several conflicting priorities
  • You are proactive
  • You are fluent in English (French or any other European language is a plus)
  • You have excellent communication and presentation skills
  • You have strong knowledge of Microsoft Office
  • You know travel processes and tools (GDS, OBTs, etc)

  As an Equal Opportunity Employer/Affirmative Action employer, CWT will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.