Superviseur des Opérations

FedEx; Saint-Étienne-du-Rouvray; Sur place; EUR 32 000 - 45 000; Plein temps

Résumé du poste

FedEx est un acteur majeur du transport express et place l’humain au cœur de son modèle. Le superviseur assure un soutien quotidien à une équipe opérationnelle et/ou administrative et coordonne les activités des sous-traitants sous la supervision du management concerné.

Le poste implique le suivi des performances, l’administration du personnel et l’intervention en cas de mesures disciplinaires pour garantir l’exécution efficace des tâches et le respect des politiques locales.

Qualifications

• Expérience en supervision d'équipe opérationnelle et/ou administrative.
• Connaissance des procédures RH et des mesures disciplinaires.
• Capacité à coordonner des prestataires externes.

Responsabilités

• Assurer le suivi quotidien des tâches de l'équipe et veiller à leur exécution selon les politiques locales.
• Gérer les relations et les besoins des sous-traitants sous supervision du management concerné.
• Contribuer au développement et à l’amélioration des performances de l’équipe.

Connaissances

Supervision d'équipe

Gestion des performances

Gestion administrative du personnel

Description du poste

Superviseur : fournit un soutien quotidien en matière de supervision et/ou coordination à une équipe de salariés opérationnels et/ou administratifs, ou de sous-traitants. Est responsable de l'exécution quotidienne des tâches de l'équipe et des activités déléguées afférentes aux salariés opérationnels et/ou administratifs, telles que définies par les politiques locales. Peut comporter des discussions quotidiennes portant sur le suivi/ la gestion des performances et le développement des performances, l'administration afférente aux salariés, le support en cas de mesures disciplinaires et, dans le cas des prestataires externes, la gestion des contrats sous la supervision du Management concerné.

Horaires

Lundi au vendredi : 10h - 19h24 (avec 2h de coupure)

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.