Ingénieur (h/f/d) Technical Support (Structural Engineering)

Dlubal Software GmbH; Paris; On-site; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive onboarding program

Ongoing training on software

Employee benefits (health insurance, benefits card)

Company outings

Job summary

Dlubal Software GmbH is seeking a Technical Support Engineer in Paris to connect users with our structural analysis solutions. You will assist clients in using RFEM and RSTAB software and provide high-quality technical support.

The ideal candidate is a recent graduate with a degree in structural engineering or a related field and has a solid understanding of Eurocodes. Employee benefits include health insurance and company outings.

Qualifications

• Recent graduate with a degree in relevant field.
• Solid grasp of the basics of Eurocodes.
• Strong technical understanding and problem-solving skills.

Responsibilities

• Assist customers with technical questions and software usage.
• Test solutions, write reports, and improve software.
• Train clients to use design software for structures.

Skills

Degree in structural engineering, construction, or civil engineering

Understanding of Eurocodes

Problem-solving skills

Good command of English

Teamwork abilities

Education

Recent graduate with a relevant degree

Tools

RFEM software

RSTAB software

Job description

Qualifications

• You are a recent graduate with a degree in structural engineering, construction, or civil engineering.


• You have a solid grasp of the basics of the Eurocodes (steel, concrete, timber).


• You have strong technical understanding and enjoy problem‑solving.


• You have a good command of English (spoken and written).


• You are motivated, curious, and enjoy working in a team.

Your Contribution to Success

• Help our customers get the most out of our software and answer their questions accurately and clearly.


• Test our solutions, write reports, and contribute to their continuous improvement.


• Present Dlubal at events and help strengthen our presence in France.


• Your technical expertise and commitment to customer service make you a true ambassador for Dlubal quality.

Your Mission

As a technical support engineer, you will play a key role in connecting our users with our structural analysis solutions. You will master our RFEM and RSTAB software, assist our clients with their projects, and provide high‑quality technical support.

Your primary mission will be to help and train our clients to design simple or complex structures that comply with Eurocodes and other standards, while contributing to the continuous improvement of our software.

Our Vision

Since 1987, Dlubal Software has been developing structural analysis software used by over 130,000 engineers in more than 130 countries. Our ambition is to provide structural engineering professionals with powerful, accurate, and intuitive tools that make design more fluid and innovative.

In Paris, you will join a young, passionate, and dedicated team committed to supporting engineers in their daily structural challenges.

Benefits at Dlubal Software

• A comprehensive onboarding program and ongoing training on our software (RFEM, RSTAB, etc.)


• Regular feedback and supportive guidance from an experienced team


• Participation in trade shows, seminars, and technical events


• Permanent contract based in Paris 19


• Company outings and a friendly atmosphere


• Employee benefits (health insurance, benefits card, transportation assistance, etc.)

Contact

If you have any questions or would like to express your interest directly, please contact:

Phone: [phone]
Email: [e-mail]