Strategic SMB Account Partner - Growth & Partnerships

Uber Technologies Inc.; Nantes; On-site; EUR 45,000 - 65,000; Full time

Job summary

Uber Technologies Inc. in Nantes is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners, acting as their primary advisor to unlock Uber Eats' potential. You will navigate ambiguity, build long-term partnerships, and drive data-driven optimization to improve KPI performance.

You will collaborate with operations, marketing, and product teams to scale regional strategies while ensuring strong partner satisfaction and growth in your market.

Qualifications

• Experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcome objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in the local language of the market, and professional proficiency in English.

Responsibilities

• Build and grow long-term partnerships by understanding what matters most to restaurant partners.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify optimization opportunities.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure partner satisfaction.
• Adapt approach based on market dynamics to influence adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Skills

Account management

Negotiation

Ambiguity handling

Data-driven insights

English proficiency

High school diploma

Education

High school diploma or equivalent

Tools

Salesforce

Google Sheets/Excel

Job description

Uber Technologies Inc. in Nantes is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners, acting as their primary advisor to unlock Uber Eats' potential. You will navigate ambiguity, build long-term partnerships, and drive data-driven optimization to improve KPI performance.

You will collaborate with operations, marketing, and product teams to scale regional strategies while ensuring strong partner satisfaction and growth in your market.