Strategic Implementation Specialist - REMOTE

Jobgether; À distance; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A technology solutions provider is looking for a Strategic Implementation Specialist to manage end-to-end implementation processes for new customers. This remote position will require extensive project management experience, a strong customer-centric approach, and the ability to collaborate across teams. The role emphasizes quality execution and maintaining customer relationships through effective communication. Benefits include competitive compensation, unlimited PTO, and fully paid family leave, making this an attractive opportunity for driven professionals.

Prestations

Unlimited PTO

Family leave

Education budget

Generous equipment budget

Stock options

Qualifications

• Extensive experience in implementation and project management.
• Strong customer‑centric approach with excellent communication skills.
• Proficient in change management processes.
• Technical understanding of complex products and systems.

Responsabilités

• Manage and execute the full implementation of solutions for new customers.
• Develop and align implementation plans tailored to client needs.
• Ensure timely delivery and high-quality execution of projects.
• Maintain clear communication and engagement with customers throughout the implementation process.

Connaissances

Implementation and project management

Customer-centric communication

Change management processes

Critical thinking and problem solving

Cross-functional collaboration

Description du poste

Strategic Implementation Specialist - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Implementation Specialist. In this role, you will play a critical part in managing the end-to-end implementation of solutions for new customers. Your expertise will ensure that customers experience a seamless transition and establish a strong foundation for their journey. As a member of the Professional Services team, your impact will enhance customer satisfaction and drive positive outcomes, allowing our partner to thrive in a competitive environment.

Accountabilities

• Manage and execute the full implementation of solutions for new customers.
• Develop and align implementation plans tailored to client needs.
• Ensure timely delivery and high-quality execution of projects.
• Maintain clear communication and engagement with customers throughout the implementation process.
• Advise on best practices to maximize software value for clients.
• Collaborate with cross-functional teams to align on project progress and outcomes.

Requirements

• Extensive experience in implementation and project management.
• Strong customer‑centric approach with excellent communication skills.
• Proficient in change management processes.
• Technical understanding of complex products and systems.
• Ability to think critically and solve problems proactively.
• Proven track record in cross‑functional collaboration.

Benefits

• Emphasis on high‑quality work with adequate time for project execution.
• Opportunity to work with an exciting product that customers love.
• Competitive compensation offered.
• 10‑year stock options exercise window for financial flexibility.
• Unlimited PTO with a recommendation of four weeks per year.
• Fully paid family leave for up to twelve weeks.
• Generous budget for equipment, software, and office furniture.
• $100/month education budget with manager‑approved expenses for conferences.