Start Your Career in Lisbon - French Customer Support Role

Cross Border Talents; Nantes; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading customer service provider is seeking Customer Service Specialists to support French-speaking clients on-site in Lisbon. Candidates must have C2-level French and B2-level English, along with strong problem-solving skills. This on-site role offers meal and transport allowances, health insurance, and relocation support, ensuring a smooth transition to living in Lisbon.

Prestations

Meal and transport allowances

Health insurance from day 1

Relocation support with flight reimbursement

Qualifications

• Fluent in French (C2 level) and English (B2 level).
• Valid EU ID or Residence Card required.
• Ability to assist customers effectively.

Responsabilités

• Provide customer support via phone, email, and chat.
• Troubleshoot and resolve customer issues effectively.
• Maintain high-quality service in a fast-paced environment.

Connaissances

C2-level French

B2-level English

Problem-solving skills

Communication skills

Description du poste

French Customer Support On-site Role in Lisbon

Support customers by day, explore Lisbon by night your Mediterranean life starts here!

Do you have C2-level French and B2-level English? We're looking for motivated and solution-focused Customer Service Specialists to join our international team on-site in Lisbon.

Youll assist French-speaking customers with professionalism and empathy all while living in one of Europes most vibrant cities.

What You'll Do

• Provide customer support via phone, email, and chat
• Troubleshoot and resolve customer issues effectively
• Maintain high-quality service in a fast-paced environment

Schedule

• Monday to Sunday
• 07:00 - 23:00 (rotative shifts)
• 2 rotative days off per week
• 24/7 schedule may be introduced later

What We Offer

• Meal and transport allowances
• Health insurance from day 1 (free after 6 months)
• On-site position in central Lisbon

Relocation Support

• Flight cost reimbursement (conditions apply)
• Shared apartment option (bills included, discounted rent)
• Assistance during relocation and settling in

Requirements

• French C2 level
• English B2 level
• Valid EU ID, Residence Card, or Manifestação de Interesse
• Availability to work on-site
• Strong problem-solving and communication skills