Sr. Field Service Engineer

Onto Innovation; Lacaussade; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading semiconductor technology firm in France seeks a Field Service Engineer to manage the installation, repair, and maintenance of innovative products across Europe. The ideal candidate has field service experience in the semiconductor industry and a degree in engineering. This role requires significant travel (about 60%) and excellent communication skills, providing opportunities for growth within a supportive and efficient workplace.

Prestations

Competitive salary

Health, dental, and vision insurance

401K plan with employer match

Employee Stock Ownership Program (ESOP)

Qualifications

• Previous experience in electrical, mechanical, and software.
• Ability to work unsupervised yet within a team setting.
• Willingness to travel approximately 60% of the time.

Responsabilités

• Install new tools within the European region.
• Respond to down tool situations and maintenance requests.
• Provide necessary documentation and feedback to the US factory.
• Offer feedback to sales team for future sales leads.
• Contribute to product improvement via applications feedback.

Connaissances

Field Service experience in Semiconductor

Equipment fault detection

Interpersonal & customer communication skills

Microsoft Office proficiency

Formation

College/University degree in engineering

Description du poste

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary

Responsible for Installation, Repair and Maintenance of Onto Innovation products, this includes Metrology and Inspection tools.

Responsibilities

• Install new tools within the European region. Completing both Engineering and Applications tasks.
• Respond to down tool situations within Europe and requests for Maintenance when required.
• Provide correct documentation requested and feedback to the US factory as needed.
• Provide feedback to sales team as required. Helping provide possible leads for future sales.
• Providing Applications feedback in order to look at constant product improvement.

Qualifications

• Preferred Field Service experience in the Semiconductor Business
• Previous knowledge of equipment fault detection. With experience in electrical, Mechanical and software.
• Preferred experience in Semiconductor applications.
• College/University degree in engineering.
• Ability to work unsupervised yet within a team setting.
• Excellent interpersonal & customer communication skills.
• Ability to efficiently utilize all Microsoft Office products including PowerPoint, Word and Excel.
• Ability to travel regularly throughout Europe, approximately 60% of the time.

Benefits

• Equal opportunity employer and commitment to diversity.
• Competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP).
• Health & wellness initiatives.

We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.