Social Media Customer Support

Cross Border Talents; Hauts-de-France; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A recruitment agency is seeking a French-speaking Social Media Customer Support Specialist to join an international project in Porto, Portugal. The ideal candidate will have strong customer service experience and the ability to meet KPIs. This opportunity offers relocation support, training, and career growth in the vibrant social media industry.

Prestations

Welcome Bonus: 3000

Relocation support (flight + accommodation assistance)

Training and career growth

Qualifications

• Proven Customer Service background with experience in KPIs and targets.
• Availability to relocate to Porto.
• EU passport or legal right to work in Portugal.

Responsabilités

• Support customers via social media platforms.
• Meet KPIs and performance goals in a multicultural environment.
• Engage with clients and provide timely responses.

Connaissances

Customer Service experience

Fluent in French (B2/C1)

Good command of English

Description du poste

Job Openings Social Media Customer Support (French Speaker) | Porto, Portugal

About the job Social Media Customer Support (French Speaker) | Porto, Portugal

About the Role
Cross Border Talents is recruiting French-speaking Social Media Customer Support Specialists for an international project in Porto, Portugal.
We are looking for candidates with strong Customer Service experience, familiar with KPIs and performance-driven environments.

What We Offer

Welcome Bonus: 3000

Relocation support (flight + accommodation assistance)

Training and career growth in a multicultural environment

Opportunity to build a career in Social Media support

Work Schedule

Current: Monday Sunday, 10:00 19:00 (2 days off on rotation)

Please note: Night shifts will be added soon (rotative shifts, 09:00 21:00 initially, extending further).

Requirements

Native or fluent French speaker (B2/C1 level)

Good command of English

Proven Customer Service background, with experience in KPIs and targets

EU passport or legal right to work in Portugal

Availability to relocate to Porto

This is a unique opportunity to gain international experience in the social media industry, grow professionally, and live in one of Europes most vibrant cities.

Apply now and join a dynamic international team in Porto!