Showroom Coordinator

Dormont Manufacturing Co; Nouvelle-Calédonie; On-site; EUR 18,077 - 26,127; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Disability coverage

Job summary

Ferguson Enterprises in Wilmington, NC is seeking a showroom Sales Support Associate to greet guests, learn their needs, and build lasting relationships. You will handle calls, manage appointments, and maintain customer files in a fast-paced showroom environment.

The role requires a high school diploma, sales experience, strong communication skills, and proficiency with Word, Excel, PowerPoint and Outlook. Competitive benefits and wage range apply.

Qualifications

• High school diploma or equivalent.
• Experience in sales and customer service.
• Strong interpersonal, communication and presentation skills.
• Proficient with Word, Excel, PowerPoint and Outlook.
• Attention to detail in task-oriented roles.
• Analytical thinking and business sense.

Responsibilities

• Greet guests in showroom, assess motivation and build relationships.
• Answer and direct incoming calls with a positive demeanor.
• Communicate appointment policies effectively.
• Manage sign-ins, appointment book and customer files.
• Maintain bid follow-up system and literature packages.
• Send Thank You cards for full-house selections.

Skills

Interpersonal skills

Sales experience

Communication

Prioritization

Analytical thinking

Education

High school diploma/GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Position Details

• Location: Wilmington, NC (Onsite)
• Schedule/Hours: Monday to Friday, 9 AM - 5 PM, with occasional Saturday 10 AM - 2 PM
• Starting Pay: $20 per hour, with potential for an increase based on experience

Responsibilities

• Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship
• Answer and direct incoming phone calls with a positive demeanor
• Optimally communicate appointment policy
• Manage customer sign-ins, appointment book and customer job folders
• Maintain bid follow-up system and prepare literature packages
• Address “Thank You” cards to customers for full house selections

Qualifications

• Have a high school diploma/GED or equivalent education
• Experience in sales and customer service
• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
• Proficient with the following software applications: Word, Excel, Powerpoint, and Outlook
• Attention to detail in task‑oriented job responsibilities
• Analytical thinking and an eye for business
• Strong communication and presentation skills

At Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well‑being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$15.00 - $21.68

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information