Service Technician

Ingersoll Rand; Guadeloupe; Hybride; EUR 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical Aid

Pension Fund

Equity Grant

Résumé du poste

Ingersoll Rand is seeking a field service professional to inspect, service, repair, test, and report on Centac products at customer sites and in-house. You may provide technical support by phone.

Responsibilities include diagnosing and servicing products, preparing reports, training users, identifying spares, and submitting quotes to customers. Travel up to 50% with a hybrid work arrangement.

Qualifications

• Grade 12 certificate or technical/vocational education.
• Valid trade test certificate: Millwright.
• Good computer skills and basic software proficiency.

Responsabilités

• Diagnose, repair and service Centac products at customer sites or in service shops.
• Prepare and submit written inspection reports with recommendations.
• Train customers, vendors, and staff on operation and maintenance of Centac products.
• Identify spare parts and service opportunities; compile and submit quotes to customers.
• Perform other duties as assigned.

Connaissances

Industrial business development

Channel sales

Product support

Business acumen

Relationship-building

Communication skills

Formation

Grade 12 certificate

Millwright trade certificate

Technical/Vocational training

Outils

Computer skills

Description du poste

Job Summary

Inspect, service, repair, test & report on Centac products located on customer site & in-house. May provide technical service via phone to the customer

Responsibilities

• - Product: Provides diagnostic analysis, repair and/or preventative maintenance of customer products in service shops or installations at customer locations.
• - Reports: Prepare s and submits written reports of in-house or site visit inspections with recommendations
• - Training: Trains employees, customers and vendors in correct operation and maintenance of product.
• - Quotations: Be able to identify spares & service opportunities & compile quotes and submit to new and existing customers
• - Other responsibilities as assigned.

Basic Qualifications

• - Grade 12 certificate, Technical/Vocational.
• - Valid trade test certificate: Millwright
• - Good computer skills necessary

Travel & Work Arrangements/Requirements

Flexible working, hybrid, 50% travel.

Key Competencies

• - Absolute KEY skills needed for role
• - Experience in industrial business development, channel sales, or product support in a multi-national organization.
• - Strong business acumen and relationship-building skills.
• - Excellent knowledge of Centrifugal, Rotary screw, Piston Compressors and compressor controls.
• - Good understanding on all aspects of the mechanical and electrical operation of machinery/product line.
• - Must be able to read drawings, good math aptitude.
• - Excellent communication skills required to explain operations and maintenance of Centac products.

What we Offer

• - Medical Aid
• - Pension Fund
• - Equity Grant