Service Delivery Manager, SOC

Thales; Élancourt; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Jobtailor in Île-de-France seeks an experienced SOC specialist to support presales, shape proposals, and ensure technical, operational and financial coherence across engagements. You will represent the company to clients during proposal phases and manage complex SOC projects from implementation to operations.

The role requires a master's degree and at least five years of core SOC experience, with hands-on work in Splunk, Chronicle, Microsoft Sentinel and related tools.

Qualifications

• Master's degree or equivalent (engineering degree or similar).
• Minimum 5 years’ experience working at the core of a SOC.
• Experience with SOC solutions such as Splunk, Sekoia, Chronicle, SentinelOne, Microsoft Sentinel, HarfangLab, Cortex, Terraform or Ansible (or equivalent technologies).
• Ability to manage complex environments.
• Excellent communication skills.
• Fluent English enabling engagement in an international context.

Responsabilités

• Support the development of proposals and lead pre-sales activities
• Contribute to the preparation and presentation/defense of service proposals
• Provide the necessary expertise to ensure consistency of technical, operational and financial assumptions
• Represent the company to clients during proposal presentation phases
• Identify new requirements and business opportunities
• Manage SOC technical projects from implementation through to operations
• Maintain client relationships and oversee contract follow-up
• Monitor and drive the financial performance of projects

Connaissances

Excellent communication skills

Fluent English

Ability to manage complex environments

SOC experience

Pre-sales experience

Formation

Master's degree or equivalent

Outils

Splunk

Sekoia

Chronicle

SentinelOne

Microsoft Sentinel

HarfangLab

Cortex

Terraform

Ansible

Description du poste

Responsibilities

• Support the development of proposals and lead pre-sales activities
• Contribute to the preparation and presentation/defense of service proposals
• Provide the necessary expertise to ensure consistency of technical, operational and financial assumptions
• Represent the company to clients during proposal presentation phases
• Identify new requirements and business opportunities
• Manage SOC technical projects from implementation through to operations
• Maintain client relationships and oversee contract follow-up
• Monitor and drive the financial performance of projects

Requirements

• Master’s degree or equivalent (engineering degree or similar)
• Minimum 5 years’ experience working at the core of a SOC
• Experience with SOC solutions such as Splunk, Sekoia, Chronicle, SentinelOne, Microsoft Sentinel, HarfangLab, Cortex, Terraform or Ansible (or equivalent technologies)
• Ability to manage complex environments
• Excellent communication skills
• Fluent English enabling engagement in an international context