Senior Turbocompressor Technical Support Engineer

Danfoss

Reyrieux

Sur place

EUR 70 000 - 90 000

Plein temps

14 jours+

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Résumé du poste

Danfoss is seeking a Technical Support Engineer for Turbocor compressors, based in Europe. You will support internal and external customers with offsite, onsite, and online assistance to ensure optimal compressor performance.

Requirements include a Bachelor’s in engineering (thermodynamics a plus) and 5+ years in technical product or project management. Proficiency in Italian and English is essential; travel up to 50% is expected.

Qualifications

  • Bachelor’s degree in engineering; thermodynamics focus asset.
  • 5+ years in technical product or project management with key stakeholder networking in Air Conditioning & Refrigeration.
  • Knowledge of chillers and refrigeration systems.
  • Strong problem-solving and technical analysis skills.
  • Excellent Italian and English communication; German or French a plus.
  • Extensive travel across Europe and the Middle East (35–50%).

Responsabilités

  • Manage warranty execution, troubleshooting, and failure analysis to identify root causes and implement corrective actions.
  • Coordinate technical support activities with OEMs and customers, including visits, trainings, and demonstrations.
  • Leverage ERP systems and feedback to manage workflows and drive product improvements.
  • Collaborate with cross-functional teams on engineering initiatives and product launches.
  • Engage in customer-centric negotiations and handle challenging situations.

Connaissances

Technical support
Project management
Troubleshooting
Stakeholder networking
Cross-functional collaboration
Communication skills

Formation

Bachelor's degree in engineering
Thermodynamics focus asset

Outils

ERP systems

Description du poste

Danfoss is seeking a Technical Support Engineer for Turbocor compressors, based in Europe. You will support internal and external customers with offsite, onsite, and online assistance to ensure optimal compressor performance.

Requirements include a Bachelor’s in engineering (thermodynamics a plus) and 5+ years in technical product or project management. Proficiency in Italian and English is essential; travel up to 50% is expected.

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