Senior Revenue Operations

Vocca; Paris; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Equity (BSPCE)

Hybrid work rhythm (Paris)

Meal vouchers

Health insurance

Public transport support

Job summary

Vocca is hiring a Revenue Operations lead in Paris to own end-to-end RevOps across Sales, Ops, Finance and Product. You will define strategy, build processes, and iterate to scale the team from 10 to 100 people while driving ARR growth.

You’ll manage Attio CRM, implement pricing logic, automate reporting, and ensure data integrity. This role offers ownership, fast pace, and direct collaboration with founders.

Qualifications

• 3–6 years in RevOps, Sales Ops, or BizOps in a SaaS/startup that scaled.
• Strong ability to build from the ground up (CRM, data, automation).
• Structured thinker, execution-driven; prioritizes impact on annual mission.

Responsibilities

• Own CRM (Attio): pipeline structure, stages, fields, hygiene.
• Define and track funnel metrics (SQL, win rate, cycle length, ARR).
• Build deal workflows, pricing logic, approvals; provide dashboards.
• Instrument meetings, calls, emails, demos in the CRM; ensure data completeness.
• Define activity standards; implement compensation rules; automate payouts.
• Own sales tools stack: maintain demo platform, telephony, integrations.
• Structure deployment workflows; track time-to-live and handoffs; SOPs.
• Own contracts → billing → cash collection; work with Stripe/invoices.
• Track MRR, ARR, churn; ensure pricing per site/provider/call.
• Build weekly/monthly revenue dashboards; surface unit economics; reduce surprises.

Skills

RevOps experience

Sales Ops

BizOps

Tools

Attio CRM

Excel / Spreadsheets

Automation tools

Job description

Our team shared’s mission is deploy AI agents to transform how patients and doctors connect

We believe healthcare shouldn’t be defined by missed calls, endless waiting lines, and overwhelmed staff. Patients and professionals deserve better.

Vocca builds AI voice agents that answer every call instantly, schedule and reschedule appointments, and free up staff to focus on what matters most: care.

Already trusted by 15 000+ providers, we’re transforming the patient–provider relationship, one call at a time.

Want to shape the future of healthcare?

Join us !

• Discover our company culture and values

• Here is a product teaser

• Eliott's interview for Welcome to the jungle

• Eliott's quick interview for Speedinvest

• Articles on our A round (techfundingnews, Maddyness, les echos, our blog)

Context

We’re experiencing one of the strongest growth rates in the French Tech ecosystem: we’re targeting €30M ARR by the end of 2027. To achieve this, we need to triple the sales team while increasing productivity, and therefore the ARR signed per account executive.

Your Mission

At the end of your first year, you will have built a system in which the sales team has tripled in size and increased ARR per sales rep by 50% (from €400K to €600K).

To achieve this, you own Revenue Operations end-to-end. You sit at the intersection of Sales, Ops, Finance, and Product. You report to the Head of Revops and Head of Sales, your main “client”.

This is a A to Z hands‑on role. You define the strategy, build, run, document, and iterate.

Responsabilities

Sales & GTM Ops

• Own CRM (Attio): pipeline structure, stages, fields, hygiene

• Define and track funnel metrics (SQL, win rate, cycle length, ARR)

• Build deal workflows, pricing logic, approvals

• Support sales with clean data, dashboards, forecasts

• Instrument meetings, calls, emails, demos in the CRM

• Define activity standards; ensure data completeness; provide visibility on activity vs results.

• Implement compensation rules as the single source of truth; automate calculations, reporting, and payout exports; ensure numbers are clear, trusted, and undisputed.

• Sales tools ownership: own and maintain the sales tool stack (demo platform, telephony software, call recording, integrations), ensure reliability, adoption, and proper usage across the team.

Onboarding & Delivery Ops

• Structure deployment workflows (from signed deal → live)

• Track time-to-live, blockers, and handoffs

• Standardize configs, templates, playbooks

Billing & Revenue

• Own contracts → billing → cash collection flow

• Work with tools like Hyperline / Stripe / invoices

• Track MRR, ARR, churn, expansion, cohorts

• Ensure pricing is applied correctly (per site, per provider, per call)

Rev Analytics

• Build weekly / monthly revenue dashboards

• Track unit economics (ARPA, gross margin, CAC, LTV)

• Surface issues early. No surprises.

Process & Documentation

• Write everything down (Notion)

• Create SOPs so the company doesn’t rely on tribal knowledge

• Make the org scalable from 10 → 100 people

This role is for you if

• 3–6 years in RevOps, Sales Ops, BizOps in a SaaS / startup that scaled

• Very strong with tools and wants to build from the ground up (CRM, spreadsheets, automation)

• Structured thinker, you prioritize your task according to the impact on your yearly mission : scale sales and attain 10M in ARR.

• You're structured, pragmatic, and execution-driven

• You're comfortable working directly with founders

• You care about data, but even more about things actually working

• Fluent in French, Professional English

Benefits

• Equity (BSPCE)

• Executive contract (cadre) on a forfait-jours basis, with ~8–12 RTT days per year (depending on the year's public holidays).

• Hybrid rhythm from Paris: 3-4 days at the office, 1-2 day per week remote.

• MacBook provided.

• Meal vouchers: €9 per working day (55% covered by the company).

• EGYM Wellpass (Gymlib).

• Health insurance: 50% of Alan covered.

• Public transport: 50% of Navigo covered.

• Annual offsite and multiple team events throughout the year.

Recruitment process

Discovery call (30 min) with our Talent Acquisition Manager

Hiring Manager interview (45 min) with Robin, Head of Revops

Case study (1hr) with Alexandre, and Robin

Culture / founder fit (1hr) with Eliott, CEO and/or Hugo, CTO + coffee with the team

Reference check

Offer !

We aim to keep the process within 30 days. You’ll receive continuous feedback throughout.

Why should you join Vocca?

• An entrepreneurial adventure, with a supportive, high-energy, execution-focused team

• A product already live, with delighted customers in a fast-growing market (healthcare automation, voice AI)

• A true scaling phase, with everything still to build

• Real responsibilities from day one

We hire people, not roles.

If you're excited about our opportunities but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

We’ll be thrilled to receive your application!