Senior Quality & Knowledge Specialist

Quandela; Massy; Hybrid; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Salary based on experience

Company savings plan

Health coverage (Alan)

Transport reimbursement

Meal vouchers (Swile)

Gymlib fitness

Childcare bonus

Job summary

Quandela is seeking a Quality & Knowledge Specialist to design and deploy certification processes (ISO 9001, ISO/IEC 27001) and to structure the company's knowledge base across R&D, engineering, manufacturing and operations. You will ensure information is reliable, searchable, and securely shared while collaborating with IT, Security and multiple teams.

Reporting to the COO, you will lead audits, monitor KPIs, and champion knowledge sharing.

Qualifications

• Master's degree in engineering, quality management or information management.
• 5+ years in quality management, process improvement or knowledge management.
• Hands-on involvement in at least one certification project (ISO 9001, ISO 27001 or similar).
• Strong knowledge of ISO standards and quality management systems.
• Process mapping and documentation skills.
• Hands-on experience with collaborative or knowledge management tools (Confluence, SharePoint...).
• Structured and rigorous with a pragmatic approach: processes must help teams, not slow them down.
• Strong pedagogy and ability to work with scientific and technical profiles.

Responsibilities

• Quality management & certification: contribute to building and deploying the quality management framework for certification.
• Knowledge management: define and implement knowledge management approach and documentation standards.
• Tools & access governance: administer knowledge tools and implement access rights governance.
• Collaborate with IT and Security to align with certification and customer requirements.

Skills

Quality management

Process improvement

Knowledge management

Documentation

Pedagogy

Team collaboration

Autonomous

Stakeholder training

Education

Master's degree

Tools

Confluence

SharePoint

Notion

Job description

Quandela is a global leader in quantum computing, designing, building, and delivering cutting‑edge quantum solutions for research and industry. Its offerings include the most energy‑efficient quantum computers for data centers, full‑stack quantum computing solutions accessible via the cloud, and algorithm access services for academic and industrial customers. Following a pragmatic, step‑by‑step roadmap, Quandela has been deploying industrial‑grade systems since 2023 while developing future generations of fault‑tolerant quantum computers capable of scaling through the integration of thousands of photonic components. Quandela is committed to making quantum computing accessible to all in order to address the most complex industrial and societal challenges.

Join Us at the Forefront of Quantum Computing Innovation

As Quandela delivers quantum computers to industrial, public and sovereign customers, structured quality processes and well‑governed knowledge have become strategic. We are creating a Quality & Knowledge Specialist role to help build these foundations.

Reporting to the COO, you will work on two complementary topics. First, you will help design and deploy the processes and methodology needed to achieve our target certifications. Second, you will structure, organize and bring to life the company's knowledge, so that information is reliable, easy to find, and securely shared. You will work with all teams: R&D, engineering, manufacturing, software, operations, business functions...

Your Key Responsibilities

Quality management & certification

• Contribute to building and deploying the quality management framework required for certification (ISO 9001, ISO/IEC 27001 or equivalent frameworks)
• Map, formalize and document key processes with the teams, and help make them practical and adopted
• Drive the certification project with your manager: gap analysis, action plan follow‑up, internal audits, and preparation of external audits
• Monitor quality KPIs, non‑conformities and corrective actions, and contribute to continuous improvement

Knowledge management

• Help define and implement the knowledge management approach: information architecture, taxonomy, naming conventions and documentation standard
• Structure and organize data and documentation across teams so that knowledge is reliable, up to date and easy to find
• Animate the knowledge community: train and support teams, share good practices and encourage knowledge sharing

Tools & access governance

• Administer the knowledge and documentation tools (e.g. Confluence, Notion, SharePoint), and benchmark new solutions when relevant
• Implement and maintain access rights governance: roles, permissions and regular reviews, in line with security and confidentiality requirements
• Work with IT and Security teams to ensure tools and practices meet certification and customer requirements

• Master's degree in engineering, quality management, information management or equivalent
• 5 + years of experience in quality management, process improvement or knowledge management
• Hands‑on involvement in at least one certification project (ISO 9001, ISO 27001 or similar)
• Good knowledge of ISO standards and quality management systems
• Process mapping and documentation skills
• Hands‑on experience with collaborative or knowledge management tools (Confluence, Sharepoint...)
• Structured and rigorous, with a pragmatic approach: processes must help teams, not slow them down
• Strong pedagogy and ability to work with scientific and technical profiles
• Autonomous and proactive, eager to take on ownership in a fast‑growing scale‑up

• Competitive salary, flexible based on your experience
• Company savings plan
• 100% health coverage (Alan)
• 50% transport reimbursement or sustainable mobility bonus
• Meal vouchers (Swile), Gymlib fitness support
• Childcare assistance & referral bonuses (€1,000–€2,000)

What we offer:

• A meaningful role with real ownership, from day one
• A team eager to collaborate and grow with you
• A hybrid work model (3 days/week onsite in Massy, 1 day in Paris, 1 to 2 days remotely)
• Daily exposure to the entire quantum stack — from high‑level APIs to low‑level firmware, and everything in between.
  

Process

• Talent Acquisition Interview (30')
• Hiring Manager Interview (45')
• Use Case (a live use case or one to be prepared at home and presented afterward)
• Meeting with the teams
• 2 reference check
• Offer

(This process is provided for guidance only and may evolve depending on the roles)

At Quandela, we believe that the strength of our team is the plurality of experiences, perspectives, and journeys. We are committed to building a respectful, inclusive, and welcoming work environment. All applications are welcome.