Senior Product Designer

Alma; Paris; Hybride; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Health insurance

Disability insurance

Meal vouchers

Remote work

Learning & Development access

2 days remote per week

2 weeks remote per year

Résumé du poste

Alma is hiring a Product Designer to shape internal tools and B2B experiences across checkout, risk, and payments. You’ll lead discovery autonomously, craft complete user flows, and contribute to our design system.

Proficiency in English and French is essential as documentation and most communications are in English. You’ll join a cross-functional tribe, work with 3 squads, and influence business outcomes with data-driven design.

Qualifications

• Minimum of 5 years of product design experience, with internal or back-office tooling focus.
• Autonomous on discovery: own user knowledge, frame problems, run research.
• Design complete flows including edge cases and write your own copy; handoff ready for engineering.
• Fluent in English and French; all documentation and Alma-wide presentations in English.

Responsabilités

• Design across internal tooling and B2B/SaaS products, including checkout, risk, and payments.
• Run discovery autonomously; frame issues, select methods, and prioritize pain points.
• Build end-to-end flows with edge cases and error states; create microcopy.
• Define success metrics with PMs and measure impact post-launch.

Connaissances

Product design

Discovery

Data-driven

English & French

Outils

Figma

Notion

Linear

Slack

Claude Code

Dust

Hotjar

Looker

Metabase

Mobbin

Maze

Description du poste

About Alma

At Alma, we believe sustainable commerce depends on fair, well-balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers.

About Alma

At Alma, we believe sustainable commerce depends on fair, well-balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers. Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt. As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers. With 380+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started!

About The Team

Product & Engineering at Alma is organized in tribes. You will join the Core Tribe and work with 3 squads. It powers Alma's financial and payment infrastructure: how payments are collected, how credit decisions are made, and how money flows between consumers, merchants and Alma. Core Tribe is around 25 people across three squads, Payment Lifecycle, Risk Management and Core Finance, and it is where our European expansion becomes real.

You will report to Léo, Lead Product Designer, and join a team of 2 experimented Product Designers: Michael covers the Consumer Checkout and the mobile app, and Julie covers the whole Merchant Experience. The Core Tribe doesn’t have a dedicated designer, which is why we are hiring.

This position is a permanent position (CDI) based in Paris.

About The Job

Own the user knowledge of your scope:

• Design across internal and external products: :70% internal tooling and :30% B2B/SaaS-facing products, including checkout, risk management, payment methods and Open Banking, with a focus on improving cross-Tribe journeys and driving business impact.
• Independently run discovery, frame problems, select the right methods, and prioritize pain points based on impact and feasibility.
• Test and integrate international payment methods to increase checkout flexibility and reduce dependency on the Checkout squad.

Design complete experiences:

• Deliver end-to-end flows including edge cases, system states and error recovery, in a domain where the edge case is the daily reality: late payments, partial refunds, failed charges, rejected files.
• Write your own microcopy, and hold both the regulatory constraint and the usability standard at once.
• Build on our Design System, and tell us when your scope needs something it does not cover yet.

Own the impact of what you ship:

• Define success metrics with the PMs before go-live and follow them after.
• Bring data to your design arguments, and know what your choices are worth in ops time, risk and margin.

Set the pace with strong tooling and AI:

• Use AI where it earns its place: synthesizing research, drafting documentation, getting to a clickable prototype before spending days in Figma, always keep your judgement on the output.

You will work with

• Craft: Figma, Notion.
• Productivity: Linear, Slack, Claude Code, Dust agents.
• Data: Hotjar, Stonly, Metabase, Looker.
• Research: Mobbin, PageFlow, Maze, BilendiUX.

About You

To succeed in this job

• You have a minimum of 5 years of product design experience, and you have designed internal or back-office tools with dense data tables and multi-step workflows. You like complex domains that take weeks to understand.
• You are autonomous on discovery: you own the user knowledge of your scope, frame the problem, pick the method, run the research, and your findings land while the direction is still open.
• You design and ship complete flows, edge cases and error states included, and you write your own copy. Engineers can build from your handoff directly.
• You are comfortable with data: you read your own dashboards, you know which numbers your work should move, and you are at ease with quantitative methods such as survey design and funnel analysis.
• You are part of the triad with the PM and the EM. You shape scope and trade-offs with them from the start, and you build alignment with user, business and technical arguments.
• You are fluent in English and French. French is needed for user-facing copy and for interviews with most internal teams, while all documentation and Alma-wide presentations are in English.

And it will be nice if you also

• Have worked in a regulated environment, with legal or compliance constraints shaping the design.
• Have shipped in several countries and dealt with localisation and local rules.
• Have contributed to a Design System, not just consumed one.
• Have worked directly with Risk, Finance or Ops teams as your primary users.

What’s In It For You

• A scope that is yours to shape. Three squads, no strong design history, and internal tools that have barely been through a designer's hands. With the help of your manager you will bring the design culture and ways of working within this Tribe.
• European expansion. Germany, Italy and Spain are being industrialized right now. You will design local credit and payment journeys, and the regulatory changes that come with them.
• Impact you can point to. Ops time saved, cost of risk, approval rate, ticket volume. The numbers your work moves are already tracked.

Compensation & Benefits

• Competitive salary based on 12 months
• Profit-sharing and employee savings plan
• Health insurance: 100% covered by Alma including family package
• Disability insurance: 100% covered by Alma
• Sport: partnerships with Gymlib and Classpass, or €30/month reimbursement for your sports activities
• Maternity/paternity leave: salary maintained at 100% during leave with no seniority requirement. Return to work at 4/5 schedule paid at 100% for 8 weeks.
• Sustainable Mobility Package (FMD): €544.80/year (excluding full-remote contracts)
• Meal vouchers: €10/day, 50% covered by Alma
• Mental health: free access to MindDay platform
• Paid time off: 25 days/year (+ additional paid leave granted for employees on executive contracts)
• Access to our Learning & Development Platform
• 2 days of remote possible every week
• 2 weeks of full remote possible per year in summer

Interview Process

• Video call with a Talent Acquisition team member to understand your path, motivation & present you the role.
• Video call with your future manager to deep dive the role, the team, your profile and answer all your questions.
• Case study presentation with 3 team members to assess your practical knowledge.
• Coffee chat with our CPO and 3 other team members to further assess your skills and team fit.

Diversity & Inclusion

At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs.