Senior AI Solutions Architect — Agentic AI for Connect

Amazon; France; On-site; EUR 70,000 - 90,000; Full time

Job summary

Amazon is seeking a Sr. Applied AI Solutions Architect to lead engagements, helping customers leverage Amazon Connect's AI capabilities. You will design innovative AI solutions and ensure that they meet client needs while working closely with product teams to influence future developments.

The ideal candidate possesses over 7 years of experience, a strong background in solutions architecture, and expertise in AI/ML concepts. This position is based in Courbevoie, Île-de-France, and offers a dynamic working environment.

Qualifications

• 7+ years of experience in solutions architecture or technical consulting.
• Experience communicating with technical and non-technical audiences.
• Knowledge of AI/ML concepts, including large language models.

Responsibilities

• Lead customer engagements to understand business requirements.
• Design AI solutions within Amazon Connect.
• Represent the voice of the customer to product teams.

Skills

Solutions architecture

Software engineering

AI/ML concepts

Contact center domain expertise

Technical consulting

Interoperability protocols

Education

Bachelor's degree in computer science or related field

Tools

Amazon Connect

CRM technologies

Analytics tools

Job description

Amazon is seeking a Sr. Applied AI Solutions Architect to lead engagements, helping customers leverage Amazon Connect's AI capabilities. You will design innovative AI solutions and ensure that they meet client needs while working closely with product teams to influence future developments.

The ideal candidate possesses over 7 years of experience, a strong background in solutions architecture, and expertise in AI/ML concepts. This position is based in Courbevoie, Île-de-France, and offers a dynamic working environment.