Sales Support L'Oreal FF

International Flavors & Fragrances; Neuilly-sur-Seine; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading global company in flavors and fragrances is seeking a Sales Service Representative in Neuilly-sur-Seine. This role involves building customer relationships and providing support efficiently. Candidates must have over 7 years of experience in sales service or supply chain customer service, possess a Bachelor's Degree, and demonstrate strong interpersonal skills. Proficiency in English and local languages is required. The company values diversity and inclusion in the workplace.

Qualifications

• 7+ years of experience in sales service and/or supply chain customer service.
• Background in university education.
• Fluent in English and any local language relevant for the role.

Responsabilités

• Build and maintain customer relationships by providing efficient support.
• Make decisions based on data and analysis.
• Utilize time management skills to prioritize tasks effectively.

Connaissances

Customer Focus

Problem Solving

Time Management

Interpersonal Savvy

Negotiating

Formation

4-year Bachelor's Degree

Outils

SAP

Word

Excel

PowerPoint

Description du poste

Job Description

What if...What if you could build a career at a company that has locations all over the world... yet is recognized for its deep commitment to each of the communities in which it is located? What if you could help customers all over the world experience new and remarkable scents and tastes? What if you could be part of a company that has been around for more than a century, but has never stopped transforming the everyday?

Now you can...

About You :

As a Sales Service Representative, you will demonstrate excellent interpersonal skills by building customer relationships at relevant levels and providing customer support for issues with maximum efficiency and accuracy. To be successful in this position, you will have 7+ years' expeience in sales service and / or supply chain customer service and a 4-year Bachelor's Degree. You will also have excellent organizational and project coordination skills along with the ability to prioritize tasks effectively and manage pressure to meet deadlines.

Job Requirements

Required Skills

• STRATEGIC SKILLS

Decision Quality

Make good decisions based upon a mixture of data, analysis, experiences & people's opinion.

Problem Solving

Solve situations with minimum noise and without damaging relationship; diplomatic.

ORGANIZATIONAL POSITION SKILLS

Career Ambition

Ability to react well when exposure to new tasks that build new skills.

OPERATING SKILLS

Informing

Provide assertive information, briefly.

Time Management

Use time effectively and efficiently. Concentrates efforts on the more important priorities

ORGANIZATIONAL POSITIONING SKILLS

Organizational Agility

Knows about how organization works (who to go to within)

PERSONAL AND INTERPERSONAL SKILLS

Customer Focus

Acts with customers in mind, be customer-oriented and responsive.

Interpersonal Savvy

Relates well to all kinds of people. Interact positively and work effectively with others through good verbal and non-verbal communication, listening and assertiveness.

Negotiating

Ability to negotiate in tough situations, with Both internal and external groups.

Required Experience :

Background / Academic Qualification : University degree

7+ years Experience : Previous Sales Service and / or Supply Chain Customer Service Experience

Foreign Languages : English and any local language relevant for role

Computing skills (Word, Excel, Powerpoint); SAP

Financial Skills (quotes / pricing / budgeting & forecasting processes)

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.