Sales associate

Deckers Brands; Chamonix-Mont-Blanc; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Global contests

Growth opportunities

Job summary

Deckers Brands is seeking a Sales Associate to create personalized shopping experiences, educate customers about the HOKA Brand, and stay current on products and technologies. You will engage customers with energy, promote the brand image, and assist with cash register operations and store maintenance.

The role emphasizes teamwork, customer service, and in-store brand representation.

Qualifications

• Two (2) years retail experience preferred.
• High School Diploma or GED.
• Excellent communication skills and ability to convey the Deckers Brands Vision, Mission, and Values to your team members and customers.

Responsibilities

• Create personalized shopping experiences educating customers about the HOKA Brand and products.
• Stay current on products and technologies as a HOKA Expert.
• Interact with customers with optimism and energy and promote brand image in all interactions.
• Operate the cash register and handle money accurately.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Problem solving

Education

High School Diploma or GED

Job description

SUMMARY

Our Sales Associates are integral to the success of the HOKA Brand. As a Sales Associate, it’s your job to create the best possible customer experience. You regularly share your passion and love for our products and invite everyone into the HOKA community through amazing service.

DESCRIPTION

As a Sales Associate, you create personalized shopping experiences that educate our customers about the HOKA Brand and products. You understand the importance of being a HOKA Expert and stay current on all products and technologies. You engage knowledgably with customers and ensure that all questions are addressed accurately and responded to before they leave the store. You maintain and model an optimistic and energetic attitude with team members and customers and promote the store and Brand image in all interactions. You assist management with administrative tasks, know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and merchandised according to Brand standards. You maintain a clean and well organized back-stock and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety consciousness and respond to theft in accordance with our policies. You report to work on time and notify the Store Manager or Manager on Duty in advance if you will be late or absent.

CORE COMPETENCIES

As an effective Sales Associate, you know how to: Ensure and model the highest level of customer service possible, as outlined in the HOKA Expert Service Program. Prioritize Brand and product knowledge training and share this knowledge in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders. Contribute to a team and cooperate to achieve goals. Multi-task in a fast-paced environment. Respond to problems or difficult situations with professionalism. Think critically to solve problems and approach challenges with agility.

KEY QUALIFICATIONS

Two (2) years retail experience preferred. High School Diploma or GED. Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers. Highly motivated team player and self-starter.

ADDITIONAL REQUIREMENTS

Flexibility of schedule and hours to meet the needs of the business. Valid State or Federal Identification. As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. #DeckersEMEA

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

More than Just a Footwear Company

From our corporate offices to our global retail stores, there’s a curious, independent spirit that’s distinctively Deckers Brands. We’re about giving people the freedom to pursue their passions. And we’re committed to helping them succeed; to become their best selves. That’s why we’re about more than work, the 9 to 5 or daily grind. We’re about opportunity - opportunity to create, to grow and to have an impact. As we work to become better at everything we do, how we better the world matters, too. Our products and brands are loved, no doubt about it. But the difference we make in people’s lives begins with our people, right here at Deckers Brands. We’re adventurous, spirited, unafraid of new challenges and willing to take chances. We are always ready to rally around a cause. Put simply, we want all of our people to thrive - to reach their full potential and have fun while doing it. Because in the end, Deckers thrives when our people thrive.