Sales Assistant (M/F)

Jce Biotechnology; France; Remote; EUR 28,000 - 42,000; Full time

Job summary

Jce Biotechnology seeks a Sales Assistant to manage daily commercial relationships with customers, from proposal to delivery, and to support the sales team and account managers in an industrial environment.

You will draft proposals, participate in costing, and help ensure the quality and traceability of sales files, while coordinating with various departments to deliver on time.

Qualifications

• Experience drafting commercial and technical proposals.
• Experience with public tenders and pricing exercises.
• Knowledge of costing methods in an industrial setting.
• Proficiency with ERP/CMMS systems is a plus.
• Multilingualism is valuable for export projects.

Responsibilities

• Manage day-to-day commercial relationship with customers and keep sales files reliable and traceable.
• Draft commercial and technical proposals, participate in costing and chase quotes.
• Coordinate orders from intake to delivery with cross-functional teams.
• Organise FATs with customers and ensure proper filing and traceability of records.
• Support exhibitions, translations, export sales, and documentary credits work.

Skills

Customer focus

Proposal drafting

Costing methods

Public tenders

Multilingual

Communication

Tools

Word

Excel

ERP systems

CMMS

COFACE files

Job description

As a Sales Assistant, you manage the day-to-day commercial relationship with our customers and help ensure projects run smoothly, from the proposal stage through to delivery. You provide key support to the sales team and account managers, ensuring the reliability, traceability and quality of sales files, while helping strengthen customer relationships within an industrial and technical environment.

Responsibilities:

You manage the day-to-day commercial relationship with customers: making contact, communicating on our offerings, services and updates, following up on ongoing projects, sharing progress information, and managing changes. You play a central role in tracking sales projects and ensuring the quality of B2B customer relationships.

Based on the analysis of specifications, and working with account managers, you draft commercial and technical proposals, take part in costing, follow up on and chase quotes, and help validate specific projects with distributors, particularly regarding options, variants and special requirements.

You also handle the administrative and commercial follow-up of orders and customer files, working with the company’s various departments through to delivery: monitoring deadlines, managing changes, preparing additional-cost quotes and related communications. In doing so, you ensure smooth coordination of exchanges and reliable commercial processing.

You take part in project kick-off meetings, organize Factory Acceptance Tests (FAT) with customers, and handle the filing, archiving and traceability of records. You also contribute to cross-functional tasks: attending trade shows, assisting with translations, providing export sales support, managing COFACE files, ATA carnets and documentary credits, maintaining tracking tables, and monitoring competitors.

Candidate Profile:

This role is suited to rigorous, organized and customer-focused candidates who enjoy teamwork and managing multiple files. You are proficient in office software (Word/Excel), handling public tenders, drafting commercial and custom proposals, and applying costing methods within an industrial environment.

Comfortable in a technical environment, you have a good understanding of machines and products, ERP and/or CMMS systems, and can communicate effectively with a wide range of contacts. Proficiency in one or more foreign languages is a real asset for working on export projects and in an international business context.

Beyond the Role:

This role is a perfect fit for those who enjoy customer contact, organization and project follow-up, and want to work in a dynamic, structured environment while playing a central role in customer satisfaction, sales follow-up quality and the company’s overall performance.